Philips Scrum Business Lead in Alpharetta, Georgia
This role is the subject matter expert for helping to translate business requirements into functional designs that meet the needs of the global sectors within the End2End process framework.
Participate with the scrum team in agile ceremonies
Release Planning Session
Story Sizing and Refinement both before and during sprinting
Represent the Business/Business Process Experts (BPE)/Product Owners (PO) to the scrum team
Provide full time onsite support to scrum team during whole development cycle, represent business/PO in the scrum team
Provide real time feedback to scrum team when user story is being built in development environment
Attend Sandbox demo by scrum team together with PO/BPEs, collect initial feedback back to scrum team, business approval to scrum team to continue development
Create/Update Performance Qualification (PQ) scripts
Create/Update User Requirement Specifications (URS) document
Represent the Scrum team to the Business/BPEs/PO
Perform the iteration demonstration for your features
Participate in social media discussions with our user community
Schedule Acceptance Demo with team and PO/BPEs
Your team is tasked with design, build and validation of software tools that implement the internal business system elements for customer service. The team contributes to the program by providing best in class systems and other elements for the areas that have been identified as differentiators, while providing fit for purpose industry standard systems for those elements that have been identified as non-differentiating.
Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips' health technology portfolio generated 2015 sales of EUR 16.8 billion and employs approximately 69,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.
We are looking for
Bachelor’s degree in a science or related field preferred
Experience in designing and deploying processes and systems across a variety of Business Models is required
Additional continuous improvement discipline certifications (e.g. Lean, Six Sigma) desired
Experience using Agile methods used in IT projects desired
Understanding of the End2End Business Processes
Understanding of Software Validation processes
5 + years of experience (10 preferred) in CRM and/or Case/Service ticketing and service delivery.
Salesforce.com and ServiceMax.com experience is highly preferred
International Travel may be required- Total travel (20%)
Superior administrative, management and project coordination skills
Exceptional communication skills, both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences up and down the levels in the organization
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Forward looking with a holistic approach
Organized with a natural inclination for planning strategy and tactics
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.