Philips Scrum Business Lead in Alpharetta, Georgia

Your challenge

This role is the subject matter expert for helping to translate business requirements into functional designs that meet the needs of the global sectors within the End2End process framework.

Your responsibilities

  • Participate with the scrum team in agile ceremonies

  • Release Planning Session

  • Stand-Ups

  • Story Sizing and Refinement both before and during sprinting

  • Design Swarms

  • Represent the Business/Business Process Experts (BPE)/Product Owners (PO) to the scrum team

  • Provide full time onsite support to scrum team during whole development cycle, represent business/PO in the scrum team

  • Provide real time feedback to scrum team when user story is being built in development environment

  • Attend Sandbox demo by scrum team together with PO/BPEs, collect initial feedback back to scrum team, business approval to scrum team to continue development

  • Create/Update Performance Qualification (PQ) scripts

  • Create/Update User Requirement Specifications (URS) document

  • Represent the Scrum team to the Business/BPEs/PO

  • Perform the iteration demonstration for your features

  • Participate in social media discussions with our user community

  • Schedule Acceptance Demo with team and PO/BPEs

Your team

Your team is tasked with design, build and validation of software tools that implement the internal business system elements for customer service. The team contributes to the program by providing best in class systems and other elements for the areas that have been identified as differentiators, while providing fit for purpose industry standard systems for those elements that have been identified as non-differentiating.

Our offer

Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips' health technology portfolio generated 2015 sales of EUR 16.8 billion and employs approximately 69,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

We are looking for

  • Bachelor’s degree in a science or related field preferred

  • Experience in designing and deploying processes and systems across a variety of Business Models is required

  • Additional continuous improvement discipline certifications (e.g. Lean, Six Sigma) desired

  • Experience using Agile methods used in IT projects desired

  • Understanding of the End2End Business Processes

  • Understanding of Software Validation processes

  • 5 + years of experience (10 preferred) in CRM and/or Case/Service ticketing and service delivery.

  • Salesforce.com and ServiceMax.com experience is highly preferred

  • International Travel may be required- Total travel (20%)

  • Superior administrative, management and project coordination skills

  • Exceptional communication skills, both written and verbal

  • Excellent active listening skills

  • Ability to clearly articulate messages to a variety of audiences up and down the levels in the organization

  • Ability to establish and maintain strong relationships

  • Ability to influence others and move toward a common vision or goal

  • Flexible and adaptable; able to work in ambiguous situations

  • Resilient and tenacious with a propensity to persevere

  • Forward looking with a holistic approach

  • Organized with a natural inclination for planning strategy and tactics

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.