Philips North American Privacy Officer in Andover, Massachusetts

Privacy Officer – North America

The Privacy Officer, as a member of and in conjunction with the Philips Global Privacy Office, is responsible for participating in the development of corporate-wide privacy and data protection principles, policies and practices as well as their implementation within the North American Market. The Privacy Officer is responsible for coordinating all North American Market specific activities associated with privacy, as well as monitoring all of the North American Market products, services and systems to assure appropriate privacy practices. The Privacy Officer will apply its knowledge of Canadian and United States federal and state privacy laws and regulations and act as privacy consultant to the functions and businesses in regards to such requirements. The North American Markets Privacy Officer will also work as part of the larger Global Privacy Markets Team, headed by the Global Markets Privacy Officer, to assist businesses/functions in their product, services, and solutions deployment in countries throughout the world by providing guidance and direction specific to the North American Market.


Philips is a global health and well-being company operating across the health continuum from healthy living and prevention, to diagnosis, treatment, recovery and home care. We have a presence in over a 100 countries and a workforce of over 100,000 employees committed to making the world healthier and more sustainable through meaningful innovation. It is our mission to improve the lives of 3 billion people a year by 2025. Thanks to our employees who share our passion for improving lives, we are at the forefront of the Healthcare industry leading in image guided interventions, ultrasound, patient monitoring, cardiology informatics, sleep therapy and respiratory care. Recently named one of the Top 50 Happiest Companies in America, we enable our employees to create a legacy in life through their work and support their development through people-centric learning, total rewards and personalized development planning programs.

At Philips, we work closely with our customers, clinical partners and opinion leaders from around the world to address the multiple, often conflicting challenges, facing health care today. We combine deep human insights and cutting edge clinical expertise to deliver products, services, software and solutions designed to improve patient outcomes while lowering the cost of care. We deliver these advanced solutions to health care professionals to meet the needs of individual patients and hospital systems, and to empowered consumers wherever they are in the health continuum.

Philips’ collaborative business groups put people at the center of everything we do to simplify and improve health care. Modern health care demands integrated solutions across the health continuum and our people focused approach delivers this through multiple digital technologies and connected and wearable devices. We mine and analyze enormous volumes of health related data to improve clinical decision-making and performance, as well as personal lifestyle choices. Our HeatlhSuite digital platform is further transforming health care by democratizing the availability of health care information and solutions. For more information about our businesses and how we make life better, please visit .


The Global Privacy Office, which is part of the Philips Legal Compliance Department, is an integral part of Philips. Like our products, services and solutions, we make a difference. We are dedicated to providing high quality services on a timely basis to our colleagues around the world so that we as a company can not only better serve our customers, but also the communities we serve and in which we live. At Philips, Privacy Officers are assigned to specific businesses, functions and markets so that they can develop deep insights into the work that impacts their clients and the larger Philips most directly. Privacy Officers are also members of a widely diverse, supportive and internationally focused privacy team, allowing each member to leverage and benefit from the experience of their colleagues. As a Dutch company, our commitment to the Philips Binding Corporate Rules and maintaining compliance with the evolving world of global privacy allows our Privacy Officers to work in an environment that continually challenges intellectually and professionally and provides the opportunity to do our life’s best work.


  • Lead and coordinate North American Market privacy activities, which include implementation and adherence to corporate policies in privacy, security, and confidentiality

  • Conduct privacy impact assessments to help market assess and mitigate risks related to processing personal data

  • Implement/Maintain corporate policies, procedures, practices based on laws, regulations and standards in the privacy and data protection into the North American Market

  • Assist multiple businesses in implementing privacy and data protection requirements throughout the lifecycle of medical products and health services, including Privacy by Design architecture, based upon legal requirements within

  • Work with other Privacy Officers within the organization to respond to Canadian and U.S. customer and regulatory inquiries, RFPs, etc.

  • Create/Collaborate with other Global Privacy Office members on policies, procedures, and practices that align and are consistent with Philips Privacy Code

  • Work Cross functionally with multi-discipline groups on privacy matters

  • Responsible for compliance related to privacy and security within the North American Market

  • Lead/Support Incident, Event and Complaint management in privacy issues within the North American Market

  • Keep up-to-date with new or revised North American labor, consumer protection, marketing, and healthcare laws and regulations pertaining to privacy to determine if new policies or modifications of current policies are needed

  • Work with Corporate Legal to address privacy elements within customer and vendor contracts

  • Assist in the development and delivery of privacy training and awareness

  • Collaborate with Security Officers, Corporate Legal and management on privacy issues

  • Participate in external organizations to share and collaborate on best practices

  • Conduct ongoing compliance monitoring and report on privacy metrics

General Skills:

  • Must have strong knowledge in North American Privacy laws, regulations and standards, including but not limited to HIPAA, FTC Regulations, PIPEDA, US Patriot Act, 201 CMR 17, British Columbia Act 73, Breach Notification laws, ISO and other standards bodies and international standards

  • Good verbal and written communication skills

  • Knowledge and understanding of human resources and benefits, sales and services, marketing, IT and other corporate functions a plus

  • Strong knowledge of NIST Risk Management Framework is a plus

  • General knowledge in other compliance areas such as Sunshine Act, Anti-Kickback, Trade Compliance, Ethics, etc. is a plus

Professional Certification or Experience:

Certified International Privacy Professional Certification/US or /Canada or equivalent preferred

Candidate profile:

Minimum 3 or more years experience in legal/privacy and regulatory areas

Bachelor’s degree in technical or regulatory/legal area

Familiarly with network, system, and telecommunication security

Proven technical writing and oral presentation skills

Occasional travel may be required

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.