Philips Clinical Implementation Specialist in Baltimore, Maryland
Manages the configuration of Philips Ambulatory solutions to accommodate clinical and/or operational workflow in the customer’s environment
Demonstrates, trains, and explains functionality of Philips solutions
Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions
Guides the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions
Provides training for customers and/or employees in the use of multiple, complex solutions
In this role, you have the opportunity to
Support Philips as a Clinical Implementation Specialist. Implementation Specialists are primarily responsible for clinical ambulatory implementations for Hospital to Home (H2H).
You are responsible for
Managing the configuration of Philips Ambulatory solutions to accommodate clinical and/or operational workflow in the customer’s environment
Demonstrating, training, and explaining functionality of Philips solutions
Conducting workflow analysis and consulting on workflow changes that need to occur with the implementation of new functionality or solutions
Guiding the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions
Providing training for customers and/or employees in the use of multiple, complex solutions
Expected travel: 40 % or less on average
You are a part of
The H2H Services team within Philips Healthcare Informatics (HI) division, you will report directly to the Services Leader in Hospital to Home (H2H). The H2H business is currently head quartered in the Baltimore Area.
To succeed in this role, you should have the following skills and experience
Registered Nurse with a minimum 3+ years of post-acute care experience in clinical settings
Preferred- implementation experience of medical software solutions and services
Preferred- experience in developing clinical programs with documentation and processes that align with program goals and objectives.
Preferred- experience in training, educating, and instructing clinical and other users on features and operations of software applications
Proven competency in mapping the clinical settings practices to the application
Broad knowledge of the care setting operations
Ability to interface at multiple levels of the customer’s environment
Team player who is self-motivated and self-sufficient
Strong organizational capabilities and time management with the ability to multi-task daily
Strong analytical capacity with excellent troubleshooting skills
Detailed oriented to function in a fast paced environment with high level of accuracy
Ability to complete tasks on-time independently with minimal guidance
Superb customer service skills, including high-level professional demeanor and excellent interpersonal communication skills
In return, we offer you
Enjoy endless opportunities to learn, and develop your career in the directions to which you aspire. Philips Healthcare is a place where you will work with others whose far-reaching ideas and accomplishments have impacted over 200 million lives already. Please help us determine what’s next. Your ideas and ability to deliver will help to transform the future of healthcare, and allow you to create your own legacy.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.