Philips Tech Lead in Bangalore, India

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Job Description

Function: I2M IT for R&D

Designation: Platform Analyst

Location: Bangalore India

I2M IT for R&D Overview

I2M IT for R&D is a special function within Philips IT providing non-generic IT support and services for Healthcare R&D user community across Philips in the following areas

  • R&D servers support

  • R&D ​Specific NAS/SAN storage

  • ​Virtualization

  • Unix/Linux/Windows

  • Databases

  • R&D Specific LAN/WAN needs

  • Custom IT infrastructure services (like Test Labs & Factory PCs)

  • Exploratory Projects (New Ideas, Research)

  • PoC (Proof of Concept)

  • Introducing new technologies

  • Engineering workstation support (Test Labs)

  • IT infra security

  • Scripting

  • Data Management (including backup and recovery)

  • Production engineering & manufacturing

  • Cloud Hosting

  • Legacy environments (Win Xp, Windows 2000 etc , Hospital environment simulation)

  • Automation

  • Technical Consultancy - E2E infrastructure solutions

Job Overview

This Job Description outlines the desired roles and responsibilities of the job position “Platform Analyst” in HealthTech IT. The nature of this role will be technical in nature, hands-on and will be an individual contributor with work spanning across multi-disciplinary teams across healthcare R&D business units The job position will directly report into I2M IT for R&D Manager - India.

Job Title

To be filled

Corp. Grade

CG 55

No. of Position

Year of experience

6-8 Years

Location

PIC Bangalore

  • Good understanding on Healthcare IT products with strong knowledge on infrastructure and infrastructure related elements & configuration items that are part of Healthcare IT products

  • Good understanding on infrastructure security framework and potential to analyze, define, implement security policies on infrastructure & infrastructure related configuration items

  • Good understanding of security landscape - Vulnerability Management, Security incident and event management (SIEM) Hands on experiences on any such tool is a plus

  • Plan, design and deliver infrastructure solutions as appropriate to business and product

  • Good analytical knowledge & past experience on day-to-day infrastructure administration

  • Good knowledge on any scripting language / tools & methods like Powershell, PERL, Python etc.

  • Provide infrastructure related technical consultation to customers, business and global R&D community

  • Focus on new & evolving technological solutions that are appropriate for the business

  • Knowledge on Healthcare products such as PACS, RIS, EMR, MR , CT , Ultrasound etc., would be an advantage

Domain & Technical Skill set

Domain

Skillset

Preference

Compute Server Hardware

  • Good knowledge on compute hardware – Installation, configuration and maintenance methodologies

  • Strong & up-to-date knowledge on various compute hardware IBM / DELL / HP etc.

  • Proficient knowledge on Server Administration – RAM /HDD/Firmware upgrade

  • Good understanding on out of band management and related features used on servers (IMM, iLO etc.)

  • Good analytical and trouble shooting skills

Essential

Storage

  • Good understanding of storage concepts, technologies – SAN, NAS, DAS

  • Understanding the need and architecting storage deployment as per the need

  • Proficient knowledge on storage administration (SAN/ NAS)

  • Storage configuration concepts:

  • RAID & RAID Group Concepts

  • LUN – Creation, management and data handling

  • File systems – NTFS, VMFS, EXT3

  • SAN Zone creation & storage mapping

  • Interface & protocols: iSCSI, FC, CIFS, NFS

  • Storage configuration in virtualization cluster

  • Good analytical and trouble shooting skills

Essential

Networking

  • Strong understanding of LAN & WAN technologies

  • Good understanding on network technologies & protocols such as Microsoft AD, NIS, DNS, DHCP

  • Good understanding on network design & analytical skills

Working knowledge

Virtualization

  • Strong knowledge on industry standard virtualization technologies such as VMware, Microsoft Hyper-V etc.

  • Good analytical skills on VMware virtualization concepts

  • VMware cluster (vCenter) – HA, DRS, vMotion, storage vMotion etc.,

  • VM Clone, Snapshot, backup management

  • VM Conversion, PV2, V2V

  • Good analysis and trouble shooting skills

  • Strong knowledge on operational activities of virtualized infrastructure

  • Install, Configure, manage & maintain virtualized infrastructure

  • Installation, configuration & management of OS and applications

  • Related to infrastructure that are necessary to support R&D team

  • Creation of virtual machines, clone jobs, snapshots, backup etc.

  • Configuration modification to existing virtual machines

Essential

Operating Systems & Database

  • Good knowledge on Operating Systems – Install, Configure and troubleshooting

  • Microsoft Windows Server 2008, 2012– File system (NTFS), application installation, OS configuration concepts

  • VMware ESXi – VMFS, ESXi configuration etc.

  • Linux OS – CentOS / RedHat / SuSe etc.,

  • Strong Group policy knowledge

  • Good understanding on Database

  • Microsoft SQL 2005/2008/2012

Essential

Scripting Language

  • Good understanding on scripting framework

  • Strong knowledge on any of scripting language – Powershell / PERL / Python etc.,

Good to have

Infrastructure Security

  • Good understanding on information security framework / methodologies

  • Review and define requirements for information security solutions for OS hardening – Windows, Linux, VMware

  • Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks

  • Prepare and document standard operating procedures and protocols

  • Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc. is a plus

  • Knowledge on configuring and troubleshoot security infrastructure devices is a plus

Good to have

Cloud Hosting

  • Good understanding of various cloud services like AWS, Azure, IBM Softlayer etc

  • Knowledge on EC2, EBS, RDS, S3, Glacier , IoT etc

Working Knowledge

Role Competency

Consultancy

  • Should engage with the R&D customer to understand the technical requirements & provide solution consultation

  • Provide Consultancy and advice in a broad field of IT (infrastructure) related areas, such as data management, problem analysis, software development, training, etc.

  • Set up services/solutions that cannot be supplied by ‘generic IT providers’ because the required speed /demand cannot be fulfilled.

Infrastructure Design

  • Should have multi domain skill set and must be able to architect the solution for the R&D community & get that deployed

  • Should understand the unique R&D LAB requirements from the customer, Plan & get that implemented.

Services

  • Support the critical Storage & servers on which R&D applications are deployed to ensure 99.5 % uptime.

  • Development of products and services that are completely new (Utility model i.e. “ Pay as you use “)

Operational

  • Support the critical R&D engineering network on which R&D applications are deployed to ensure 99.5 % uptime

  • Development of services that are completely new (Utility model i.e. “ Pay as you use “)

  • IT service lifecycle management

  • Continuous service improvement

  • Participate in projects/changes and establish smooth handover

  • Demand management and interfacing with stakeholders and management

  • Responsible for fast and timely response to customer’s issues

  • Collaborates internally and externally to maintain the architectural integrity and quality of the components by through RCA, impact analysis, resolution analysis

  • Support projects for execution of releases, fixes and alternative solution as necessary

  • Exposure on producing estimates for work schedule and planning of scope considering functional + non-functional requirements.

  • Supports project management in effort estimation by defining and estimating work-break-downs and supports in defining task specifications towards a team of engineers

  • Responsible for providing technical reviews and organizing cross functional support to complete the scope of work

  • Advising project managers on the composition of the team required to complete the job

  • Guiding and coaching the project team in technology

  • Acts as a role model for other technical members in the project

Financial

  • Operate IT services total cost of ownership against agreed cost levels

  • Continuous cost improvement

  • Manage suppliers / partners & contracts

Soft Skills

Skillset

Preference

Strong communication skills – Oral, written communication & presentation skills with good diction, grammar and tone

Must have

Self-starter, quick learner, ability to work independently

Influence on decision making

Strong customer relation skills

Good team player with positive attitude – team collaboration and ability to get work done

Excellent analytical and trouble shooting skills

Ability to engage global teams with sensitivity to cultural and market differences

Ability to work in evolving areas with potentially high ambiguity levels

Ability to effectively work being part of a global team

Exposure to Software Development Cycle – Preferably, SAFe Agile based delivery model

Good to have

Preferred Certifications : VCP 5.5/ MCP / Storage, CCNA / RHEL, ITIL – V3 / PMP/PRINCE 2

Educational Qualification : BE / BCA / MCA /BSC/MSC