Philips Clinical Consultant, CI Product in Beijing, China

Provides technical and clinical expertise through sales presentations, product demonstrations, installation and maintenance of company products.

Assists the Pre-sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.

May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.

May provide software development and consultation to prospective users and/or product capability assessment and validation. Ensures that the product application/solution is functioning according to specifications.

May provide follow-up support to company Pre-sales staff and customer personnel by disseminating technical information on specific applications.

Job description

Clinical Consultant- CI product

We are looking for

Clinical consultant, one of which are critical part of the CI business marketing team along with the Product Managers. Their goal is to ensure products/solutions meet and exceed desired clinical outcomes and human factors/user experience specifications. They are involved in all phases of product/solution pre-sales support and product lifecycle management. Clinical consultants spend 30-40% of their time in the market with clinicians, supporting clinical trials field trials, and high priority customer concerns. They spend the rest of their time representing the voice of the clinician in the department, driving clinically oriented and human factor innovations.

We are offering

A dynamic working environment in an innovative business which offers you excellent opportunities to further develop and to fully exploit your talents. This job comes with a competitive salary and excellent benefits. This role will ideally be based in Shanghai

Your Responsibilities

  • Identify clinical and healthcare economics benefits by designing and executing user trials and clinical trials; translate results of trials into a compelling value proposition (including product/solution claims) that resonates with the clinical end user.

  • Provide ongoing and actionable feedback to the BIU/CDI to continuously improve the design of the products / solutions

  • Train Sales, PS and clinical application specialists on the clinical value proposition of new products/solutions by demonstrating product during launch event or customer visit.

  • Support high priority accounts with clinical product/solution issues when escalated beyond clinical application specialists (SCS)

  • Represent voice of clinician at PHC by spending time in market gaining a deep understanding of end users’ clinical workflow and operational requirements (30-40% of time in market)

  • Engage in enterprise solution projects, define scope of requirement to deliver solutions that meet customer needs

  • Maintain customer engagement post-Live to validate the value our solutions deliver and to ensure customers are positioned as strong reference sites

Your Background

  • Minimum 10 year experience in clinical and technology aspects of IT or healthcare IT

  • Experience in defining business problems in healthcare and able to clearly articulate the customer’s needs in the form of clinical workflow and information needs

  • Experience in working in project teams and in the crafting of customer solutions

  • Able to lead workshops and projects in customer engagements

  • Able to articulate clinical best practices to clinical personnel in a way that invokes trust in the individual and in Philips as a partner

  • Preferable to have exposure of software solutions and solution-selling methods

About the company

Here at Philips WE ARE Working Together for a Better Tomorrow:

Philips' dedication to enriching lives is reflected in our company, our solutions, and a commitment to our people. Philips products lead to improved healthcare, faster diagnosis and better patient outcomes. Philips employees change lives every day.

Enjoy endless opportunities to learn, and develop your career in the directions to which you aspire. Philips Healthcare is a place where you will work with others whose far-reaching ideas and accomplishments have impacted over 200 million lives already. Please help us determine what’s next. Your ideas and ability to deliver will help to transform the future of healthcare, and allow you to create your own legacy.

Thanks to our employees, we are at the forefront of the Healthcare industry. Healthcare providers, backed by our many market leading solutions, are able to diagnose confidently, improve care, and increase the quality of life for patients across China and every day.

Advance your career in an environment that supports work-life balance, health & well-being and continuous learning. Making a difference begins right here, where you come first.

How to Apply

Do you want the opportunity to take your career to the next level in a global organization backed by a stable 120 year legacy of innovation? Here, you’ll go as far and as wide as you aspire. We make sure of it through support of a formal development planning process, as well as countless opportunities to expand your knowledge and skill set through resources such as the Learning@Philips program, tuition reimbursement and/or mentor relationships.

Take the next step in your career and apply online on our Philips Careers Website

Not yet ready to apply? That’s okay! Learn more about us by joining our Talent Network on LinkedIn

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, or marital status.