Philips EU Operations Manager Home Clinical Monitoring in Best, Netherlands

Your challenge

Our challenge is to drive exponential business growth at the intersection of innovation, entrepreneurship and passion - delivering cutting edge technologies that solve century old health challenges with greater speed, higher quality and better accuracy for individuals and families around the world. Join us !!!

In this role specifically, you have to oversee implementation and continuous improvement to Operational activities in the EU, and also assist in the transfer of those activities to other Operational centers globally. Activities include, but not limited to, Customer Service, Warehouse, Purchasing, Logistics, Packaging and SAP.

Your team

When you walk into work you will be joining a truly entrepreneurial team of over 330 employees spread across 8 countries, all passionate about defining the future, growing the business and having fun. You will be considered an “early joiner” to the Philips Emerging Businesses family which plans to expand itself by approximately 700 members in the next 3 years.

Your team is in UK and the local team in Best is a start –up organization and will grow in the nearby future into a mature organization.

Your responsibilities

As an EU Operations Manager you:

  • Are responsible for building and maintaining the Home Clinical Monitoring Operation department in Best, choose the way of working, and will define the interfaces with other functions.

  • Proactively drive hands-on the operations structure.

  • Ensure the Customer Care flows are optimized including the service levels to patients.

  • Ensure stock locations are suitable (FIFO, capacity, etc) and courier performance is monitored.

  • Create monthly Operational reports as required.

  • Ensure all vendor performance is measured.

  • Continuously develop Troubleshooting guide.

Our offer

We believe that every mega growth period creates an exceptional career runway. In fact, the Emerging Businesses leadership team gets out of bed every morning with the sole focus of growing the business and growing the people who contribute to it. Luckily, you are the benefactor of this unique opportunity and leadership commitment- likely to experience an exciting high stakes, mobility-focused environment from which to create your own future – personally, professionally & financially.

Furthermore, we believe this is a challenging international orientated job opportunity but above all you have a very important contribution to Home Clinical Monitoring who is dedicated to improving the care pathway of people treated for cancer.

We are looking for someone with a…

  • Minimum Bachelor degree with expertise to enable ownership at all levels.

  • Experience as an Operations manager within a multidisciplinary technical environment with preference within medical devices / healthcare.

  • Proven track record of optimization of operational processes, possibly with startup business expertise.

  • Attention to detail, meticulous approach.

  • Strong verbal and written communication skills (English) in order to communicate with multiple layers and stakeholders in- and outside the organization.

  • Experience in working with SAP

  • Willingness to travel occasional

This role will appeal to you if you…

  • Enjoy working in cross-functional teams

  • Are curious, open and feel at home in an international environment

  • Have an affinity with innovative development projects


If you recognize yourself in this profile and want to join a world-class group of dedicated entrepreneurs, please upload your resume and motivation letter through the Philips career site using vacancy number 223874.

After a pre-selection process, successful candidates will be invited for face-to-face recruitment and/or business interviews. These interviews will take place in Best, the Netherlands.