Philips Project Manager 3 in Bothell, Washington

Scope: One of a (currently) three-person team with oversight of the Philips Vendor Credentialing Program for U.S. PHNA employees where Health Care Organizations (HCOs) set qualifying standards for vendors entering their facilities.

Responsibilities:

• Oversight of the Philips Vendor Credentialing Program for U.S. PHNA employees as well as other employees entering the U.S. to conduct business.

• Central point of contact and information source for employees aiding in approval and authorization of compliance with Credentialing requirements whether managed by HCOs in-house or through one of the Vendor Credentialing Organizations (VCOs).

• Develop and maintain program processes, policies, training, and intranet site tools.

• Maintain thorough, accurate, and timely documentation of requests, contacts, and request approval and communications processes including identifying information, e.g. employee, VCO, hospital name, status, etc.

• Process employee criminal background checks, annual sex offender checks, and drug screens upon receipt of signed Consent Form from employees.

• Review Weekly HR Report each Monday and send New Hire Welcome emails.

• Monitor and accept employees throughout the day who are connecting to the Credentialing Team using the SECURE (Reptrax) “CA Connections” feature.

• Identify additional resources or third party partnerships necessary to comply with HCO requirements.

• Monitor Philips compliance with Credentialing requirements and manage the quarterly analysis of qualitative and quantitative data to support Philips Strategies.

• Liaison with federal government contracts team for VA and DoD credentialing requests.

• Review new HCO requirements and contract language as requested by contracts team.

• Manage relationship and communication with HCO agents making such requests.

• Identify new opportunities for potential third party vendor credentialing partnerships. Present initiatives and strategies to senior staff to justify the simplification of our internal customer request processes. If applicable, manage the initiation, negotiation and maintenance of agreement with third party.

• Build relationships, communicate effectively, and quickly resolve problems with employees, HCOs, and VCOs.

• Order annual Statement of Insurance documents and customized Statement of Insurance documents when requested. Upload new documents to Intranet and Vendor Credentialing Organizations as needed.

• Membership and participation in the Vendor Credentialing Consortium to strategize and continually move towards industry credentialing standardization. (Senior Credentialing Managers only)

• Perform other duties or responsibilities as necessary or assigned.

Additional requirements:

• 4-year degree, preferably in Business Management or related subject

• Strong interpersonal skills.

• Customer focused – both internal and external.

• Ability to mediate and negotiate effectively and to manage relationships and complex activities.

• Ability to think creatively, and to develop/recommend alternative procedures and/or approaches to resolving issues.

• Ability to analyze complex issues, and anticipate consequences of decisions or actions.

• Ability to make good decisions, participate in strategy development and take action which affects the achievement of Philips business goals and objectives.

• Ability to define data and information needs, and compile, analyze and interpret quantitative and qualitative data.

• Demonstrated ability to communicate effectively, both orally and in writing.

In this role, you have the opportunity to

Manage the Philips Vendor Credentialing Program for U.S. PHNA employees.

Support Philips field employees in their efforts to comply with Hospitals' and other Health Care Organizations' (HCOs') qualifying requirements (proof of up-to-date vaccinations/immunizations, proof of relevant product and privacy training, criminal background checks, drug screens, etc.) for vendor employees before allowing entrance to HCO facilities.

You are responsible for

  • Oversight of the Philips Vendor Credentialing Program for U.S. PHNA employees as well as other employees entering the U.S. to conduct business.

  • Being a Central point of contact and information source for employees aiding in approval and authorization of compliance with Credentialing requirements whether managed by HCOs in-house or through one of the Vendor Credentialing Organizations (VCOs).

  • Development and maintenance of program processes, policies, training, and intranet site tools.

  • Maintaining accurate, and timely documentation of requests and contacts, including identifying information, e.g. employee, VCO, hospital name, status, etc.

  • Processing employee criminal background checks, annual sex offender checks, and drug screens upon receipt of signed Consent Form from employees.

  • Reviewing Weekly HR Report (each Monday) and sending New Hire Welcome emails.

  • Monitoring and accepting employees throughout the day who are connecting to the Credentialing Team using the SECURE (Reptrax) “CA Connections” feature.

  • Identifying additional resources or third party partnerships necessary to comply with HCO requirements.

  • Monitoring Philips compliance with Credentialing requirements and managing the quarterly analysis of qualitative and quantitative data to support Philips Strategies.

  • Liaison with federal government contracts team for VA and DoD credentialing requests.

  • Reviewing new HCO requirements and contract language as requested by contracts team. Managing relationship and communication with HCO agents making such requests.

  • Identifying new opportunities for potential third party vendor credentialing partnerships.

  • Presenting initiatives and strategies to senior management to justify the simplification of our internal customer request processes. If applicable, manage the initiation, negotiation and maintenance of agreement with third party.

  • Building relationships, communicating effectively, and quickly resolve problems with employees, HCOs, and VCOs.

  • Ordering annual Statement of Insurance documents and customized Statement of Insurance documents when requested. Uploading new documents to Intranet and Vendor Credentialing Organizations as needed.

To succeed in this role, you should have the following skills and experience

  • Bachelors’ Degree, preferably in Business Management or related subject

  • 4+ years of experience in Customer Service/HR Administration role

  • Demonstrated ability to communicate effectively, both orally and in writing

  • Ability to mediate and negotiate effectively and to manage relationships and complex activities.

  • Ability to think creatively, and to develop/recommend alternative procedures and/or approaches to resolving issues.

  • Ability to analyze complex issues, and anticipate consequences of decisions or actions.

  • Ability to define data and information needs, and compile, analyze and interpret quantitative and qualitative data.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.