Philips Business Process Expert Commerical Supply Chain in Eindhoven, Netherlands

Your challenge

As Business Process Expert Commercial Supply Chain you are responsible for the definition of business processes, supported by IT solutions, adequate master data and organizational design. Your focus will be on fulfilment processes in the domain of Personal Health product catalogue: High volume consumer products, usually sold through retailers.

Your responsibilities

Your responsibilities in a nutshell:

  • Serve as a liaison to the business community.

  • Design the Integrated Business Process Framework.

  • Execute capability maturity assessment, translate these into business requirements and prioritize.

  • Collaborate in business transformations to provide expert support in diagnosis of processes within area of expertise.

  • Collaborate with IT and EIM to drive selection design and configuration for right technology and data solutions.

  • Lead or support process implementation projects and ensure processes are implemented as designed.

  • Mapping new solutions and ways of working and translate these into an implementation plan.

  • Being a change agent by clarifying the linking impact of the new solutions and ways of working including the IT, data, people, process solutions.

  • Facilitate learning, provide process training (competency development) and prepare end user documentation.

  • Provide expert support in diagnosis of processes within area of expertise to perform process gap analyses.

  • Continuously monitor process performance, analytics and identify opportunities for improvement.

  • Collect and review process change and improvement proposals from the organization, bring forward relevant change proposals to the BPOs, support local improvements where necessary.

  • Collect, document and share best practices from the transformations for re-use in next projects and into overall PBPF.

  • Actively interact with other BPE’s to share knowledge on improvement practices.

  • Actively interacts with Business Analysts and Functional consultants.

Your team

The Business Process Expert team is part of (Philips) Group Supply Chain. The vision of Group Supply Chain is to orchestrate the End-to-End value chain to our customers.

The Business Process Expert team is responsible for the design of the integrated Business Framework:

  • Across the 5 Operating Principles (Structure & Governance, Performance & Reward, People & Culture, Processes & Systems and Structure & Governance)

  • Segmented by the 4 Business Models (Products, Systems, Software and Services).

We are looking for

To be successful as a Business Process Expert Commercial Operations you have /are:

  • Strategic skills/conceptual thinking. Able to see and develop the bigger picture

  • Knowledge and Experience in the field of Logistics.

  • Affinity with the Healthcare business.

  • In depth knowledge of systems delivery that require installation, testing and training at the customer site.

  • Good influencing, communications skills, a bridge builder.

  • Decisive and self-initiating.

  • Change Management skills.

  • Analytical, process oriented.

  • Fluent in English, verbal and written in addition to local language.

  • Team player.

  • At least 7-10 years working experience in supply chain management.

  • Education: Bachelor or Master Degree in Economics, Supply Chain Management and/or Industrial Engineering & Management Sciences.

Recruitment process

If you are interested, we kindly ask you to submit your application (only via the website). After a pre-selection process you can receive an invite for a further phone call screening by the Talent Acquisition Consultant. If positive, you will be invited for (face-to-face) business interviews. The interviews will take place in Eindhoven, the Netherlands. The screening will take place after the closing date.

Please note that the closing date of this vacancy is February 28th, 2017.