Philips Credit Collections Specialist in Eindhoven, Netherlands

Your challenge

Your challenge will be to manage and organize the credit collection activities for Philips customers in the Benelux in order to minimize the outstanding receivables. Your scope will include customers for the Personal Health as well as the Healthtech organisations in the Benelux. You will work together with senior collectors who are responsible for the key accounts in the same market.

Your responsibilities

Coordinating and following through on collecting payments, due collections plans, reducing past due by performing portfolio management activities for your customer accounts, including:

  • Execution of system initiated collection activities

  • Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off

  • Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises

  • Reporting any disputed invoices with reasons for disputes

  • Perform customer account reconciliation including managing cash application for clearing customer payments and credit items directly on customer accounts

  • Support and develop accounts receivable process improvements and master data quality

Your team

The Benelux Credit & Collections team is responsible for cash collections, risk management and credit control activities for all relevant Benelux Royal Philips organizations. The international and diverse team is working close together with the finance directors, sales- and operations- teams of all Philips organizations in the Benelux. Credit & Collections is part of the Philips Accounting Operations organization at the heart of Philips Finance.

Our offer

To be filled by HR

We are looking for

  • Bachelor or “MBO” degree in business economics, law or related area

  • A professional candidate with a collections background in business to business collections with a customer service mindset.

  • Is pro-active and shows determination to achieve excellent results

  • Strong communication and negotiation skills

  • Challenges the status quo

  • Fluent in Dutch and English and preferably French

  • Experience in working with Excel (vlookup and pivot tables)

  • Basic knowledge of accounting principles preferred.

  • SAP or similar ERP accounting application experience preferred.

  • Experience within the healthcare or medical manufacturing industry is beneficial.

  • Experience in working with collection software a plus, not required.

In this role, you have the opportunity to

Grow your career by managing the credit collection activities for Philips customers in the Benelux in order to minimize the outstanding receivables. Your scope will include customers for the Personal Health as well as the Healthtech organisations in the Benelux. You will work together with senior collectors who are responsible for the key accounts in the same market.

You are responsible for

Coordinating and following through on collecting payments, due collections plans, reducing past due by performing portfolio management activities for your customer accounts, including:

  • Execution of system initiated collection activities

  • Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off

  • Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises

  • Reporting any disputed invoices with reasons for disputes

  • Perform customer account reconciliation including managing cash application for clearing customer payments and credit items directly on customer accounts

  • Support and develop accounts receivable process improvements and master data quality

You are a part of

The Benelux Credit & Collections team . This team is responsible for cash collections, risk management and credit control activities for all relevant Benelux Royal Philips organizations. The international and diverse team is working close together with the finance directors, sales- and operations- teams of all Philips organizations in the Benelux. Credit & Collections is part of the Philips Accounting Operations organization at the heart of Philips Finance.

In return, we offer you

A great opportunity to show your talent, to develop your skills and grow your career in our interesting (international) environment! We are open to train and develop young talent with the tight mindset!

To succeed in this role, you should have the following skills and experience

  • Bachelor or “MBO” degree in Business economics, Hospitality Management, Commercial Economics, or a related area

  • A collections background in business to business collections is preferred but not mandatory

  • Taking ownerschip of processes, being pro-active and show determination to achieve excellent results is most important

  • Strong communication and negotiation skills

  • Challenges the status quo

  • Fluent in Dutch and English and preferably (but not mandatory )French

  • Experience in working with Excel

  • Basic knowledge of accounting principles preferred.

  • SAP or similar ERP accounting application experience preferred.

  • Experience within the healthcare or medical manufacturing industry is beneficial.

  • Experience in working with collection software a plus, not required.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Closing date

If you are interested in this job opening and fit the profile, we encourage you to apply as soon as possible online, by uploading your resume and preferably a letter of motivation.