Philips Account Manager in Framingham, Massachusetts
In this Account Healthcare Sales role, you have the opportunity to
Be responsible for phone based sales and service support to Philips Lifeline Home Monitoring B2B customers. You will be responsible for meeting and exceeding revenue growth objectives, as well as for acting as the primary service contact point for assigned programs (customers) within the assigned sales territory
You are responsible for
Pre-dominantly B2B phone based sales with quarterly travel visits to customers in ----territory , promoting strong service and sales
Coordinates and partners with Sales Manager to develop a territory plan for assigned sales/service territory with the goal of meeting or exceeding the territory’s revenue objectives. Territory plan will be the roadmap for the success of the position. --Work with program (customer) staff to develop annual business plan that drives growth in subscriber levels as well as attains or exceeds specific revenue targets as required to support larger territory business plan.
Periodic review of business plan throughout the year will be required in order to ensure that objectives for customer are attained. Quarterly review with key customer staff (to include primary decision-maker) will be expected.
Act as service liaison between customer and various internal Philips Home Monitoring departments to ensure that customer’s service needs and expectations are exceeded.
Ensure that targeted number of daily, proactive outbound calls is made in accordance with expectations established by Sales Management.
Document all sales and service activities in SalesForce.com
Maintain active sales funnel (via SalesForce.com) to enable and ensure both goal attainment and accurate monthly revenue forecasting
You are a part of
Philips Lifeline Account mgmt. team based in the Framingham, MA office.
To succeed in this role, you should have the following skills and experience
Previous 2 plus years healthcare sales experience and strong customer service support building outstanding customer relationships
preferred college degree or equivalent work experience
MS office skills a must
Salesforce experience a plus
In return, we offer you
Opportunities within Philips to help you grow and expand your career while helping others be independent whether it be at home or out in their community when using the Philips Lifeline service.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.