Philips Revenue Cycle Manager in Framingham, Massachusetts

Your Challenge

This position is responsible for leading and planning the Revenue Cycle billing and Customer Service operations for the Revenue Cycle department. You will be responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing processes across multiple revenue streams (Direct to Consumer, 3rd Party Insurance, and Healthcare Providers). This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.

Your Responsibilities

  • Oversee and streamline billing/collections processes and improve the data integrity among all business lines

  • Month-end closing of the billing group info and special program/billing planning and implementation

  • Staffing meetings, discussions and planning/interviews; Team building

  • Assist with the implementation of new billing systems and process flows

  • Prepare and present reports on Revenue Cycle activities for management.

  • Perform additional duties and projects as requested. Floor Supervision: (25%)

  • Utilize a variety of applications: PeopleSoft, SAP, SalesForce, EDI Clearinghouse(s)

  • Proactively manage the daily work activity within department in support of company expectations and to meet/exceed financial objectives.

  • Proactively manage staffing levels which includes:

  • Recruiting to fill open overtime blocks;

  • Serves as the subject matter expert on billing processes for all revenue streams Coaching: (30%)

  • Mentor and assist in the on-going development of the Billing Staff for both quality and productivity.

  • Conduct monthly audits of billing activity to ensure processes are within ICS requirement

  • Leadership: (45%)

  • Serve as a role model to department and treat co-workers fairly, honestly and consistently with an emphasis on respecting diversity..

  • Build a team environment by participating in the recruitment for new hires, recognizing and rewarding achievement, and creating an atmosphere that supports and increases morale.

We are looking for:

  • Bachelor’s Degree in Accounting/Finance/Business Management preferred or equivalent work experience

  • Minimum of 2- 5 years of Supervisory experience in Billing or Accounts Receivable environment with exposure to the following: 3rd party insurance billing, direct to consumer, and direct to businesses

  • Computer experience is essential. Must be technically savvy and comfortable using software, including, but not limited to: PeopleSoft, SAP, MS Office, and Electronic Claims Submission (Clearinghouses and Data/Claim Scrubbers). High aptitude to learn new programs, system integrations, and business processes.

  • Experience in a reoccurring revenue billing and collections including experience in CPT and ICD-10 coding; familiarity with medical terminology.

  • Strong written and verbal communication skills.

  • Ability to multi-task and work courteously and respectfully with fellow employees, clients and patients.

  • Strong work ethic with proven track record of accuracy, dependability and consistency

  • Team player, ability to gain the cooperation of other in pursuit of company goals.

  • Able to manage multiple tasks in a fast paced environment. Our offer You will be working in the Framingham, MA office of Philips Home Monitoring. Apply now Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.