Philips National Key Account Manager in Guildford, United Kingdom

Your challenge

Philips is focused on improving people’s lives through meaningful innovation. Our aim is to improve the lives of 3 billion people a year by 2025. We are undergoing an exciting transformation globally from a consumer and healthcare business into a leader in the Health & Technology space.

We have an exciting new opportunity for a National Key Account Manager to join the sales team looking after a couple of our key growth customers.

As part of our transformation we are looking for a candidate that will be responsible for building and maintaining strong customer relationships, manage the full P&L, launch exciting NPD and maximize promotional activation. You will be commercially savvy and take full ownership of the P&L, ensuring both targets and expectations are met by driving profitable and sustainable growth.

Your team

This role reports into the Senior Sales manager who reports into the Sales Director.

This position will be based from our Guildford office however we operate an agile working environment in this office.

Tasks and Responsibilities

  • Achieve the sales and profit targets for each category

  • Plan, coordinate and deliver range reviews with support from marketing and category management

  • Actively drive sales out and customer profitability performance by focusing on range & product mix, promotional ROI, sales out and promotional activation

  • Negotiate and manage customer joint business plans

  • Manage customer activation and promotional budgets

  • Work with the Customer Demand Planners to ensure forecasts are accurate and meet agreed KPI’s

  • Responsible for ensure all account admin is completed on time and in full (New line forms, Money Off, Accruals, debit notes etc.)

  • Effective stakeholder management including Category Management, Supply Chain operations and Marketing


  • Sales

  • Profit

  • Overdues – (ensuring invoices are correct, processed properly and on time)

  • Forecast accuracy

  • Launching NPD

  • Sales fundamental targets such as stocking points and secondary feature

  • There will also be personal targets specific to that Channel and customer

We are looking for

  • Sales/Account Management experience, preferably in appropriate market

  • Bach. degree level or equivalent qualification with Business/Commercial direction, preferred

  • Understanding of the relevant processes (supply chain, financials, admin)

  • Ability to manage customer P&L, budgets, and product mix's

  • Compiling and managing JBP’s

  • Excellent negotiation skills

  • Strong team player

Our offer

Our Benefits Are Very Competitive And Designed Around Your Preferences

We welcome you to a challenging, innovative environment with great opportunities for you to explore.

  • A highly competitive base salary and car allowance

Generous holiday allowance of 25 days a year from the start (plus bank holidays

  • Family friendly policies which offer enhanced maternity and paternity scheme

  • The Philips Employee Shop allows employees to buy Philips products at discounted price

  • Subsidised Café promoting healthy eating and wellbeing

  • Holistic therapies - subsidised Clinical and Sports trained massage therapist on site in Guildford every Tuesday with a free taster session for new starter

  • Learning and Development opportunities through our Philips University

  • ‘Live Well’ Program of Events – monthly activities that promote health and wellbeing

  • Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.

  • Discounted membership to Surrey Sports Park

  • Employee Assistance Program – ‘Be Supported’ our EAP is available for all Philips employees and their families. As well as being a confidential support line, it also offers practical financial and life management advice 24 /7 and is completely confidential.

Please apply online – Good Luck!