Philips Senior Business Planning Manager in Guildford, United Kingdom

Your challenge

  • To lead a team of Demand Planners tasked with creating the most accurate demand plan for the Market, as well as managing inventory levels to maximize customer service level whilst meeting internal KPIs.

  • To lead a team of Customer Demand Planners in working closely with our retailers (and internal departments) on forecasting, to ensure stock availability and to meet their OTIF requirements.

  • To facilitate the monthly Sales & Operations Planning (S&OP) process across Sales, Marketing and the Leadership team

  • To lead internal and external process improvements and key projects

Your responsibilities

  • Manage two planning teams and their operational performance

  • Coach and develop both teams as part of their Individual Development Plans

  • Recruitment for own team and support for other areas of the business as required

  • Facilitate CFRM, BIM and MLM S&OP meetings. Ensure preparation is completed on time with attention to detail, meetings run to time and actions are noted

  • Drive S&OP maturity and improvement in the organisation

  • Key escalation point for availability & supply issues (both externally with customers and internally with BGs/Supply Planners)

  • Solution based approach to resolve internal supply & retailer availability issues

  • Consistently monitor and track KPIs against agreed targets (input to MPR)

  • Initiate, lead or participate in cross functional improvement projects

  • Customer meetings at senior planning level (to customer preferred cadences)

  • Provide Latest View financial forecast to BG and Supply planning teams

  • Coordination of market forecasting focus around key quarterly snapshots

Your team

  • Reporting to the Operations Director, Philips Personal Health UKI

  • Leadership of four Demand Planners and five Customer Demand Planners

This position will be based from our Guildford office however we operate an agile working environment in this office.

We are looking for

Someone with a commercial and planning background, who can network and build rapport with differentiated external and internal stakeholders, who can pragmatically solve complex problems quickly, who enjoys leading and coaching a team and who is organised as well as able to prioritise effectively.

This is a fantastic role, with exposure to many teams and hierarchy levels, with clear responsibilities and a big scope to develop both yourself and others.


  • Forecast Accuracy : WMAPE (0 and 2)

  • Financial Forecasting : QxP

  • Stock Mgt : Ageing & Excess, Days Future Sales, C-Tail, Safety Stocks

  • Customer measures : OTIF, OSA, Stock In Trade, Vendor Lead Time

Our offer

We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:

  • A competitive base salary plus a high performance related bonus.

  • Access to private healthcare insurance

  • Holiday allowance of 25 days a year from the start (plus bank holidays)

  • Learning and Development opportunities through our Philips University

  • Family friendly policies which offer enhanced maternity and paternity schemes

  • The Philips Employee Shop allows employees to buy Philips products at discounted prices

  • Subsidised Café promoting healthy eating and wellbeing at the Guildford site

  • Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.

Please apply on-line – Good Luck!

Recruitment agencies : we are fortunate enough to receive lots of fantastic applications for our brand, however when we use agencies we have a PSL in place so please do not contact hiring managers or the recruitment team directly as we are not able to respond to you.