Philips Senior Customer Marketing Manager in Guildford, United Kingdom

Your challenge

The Senior Customer Marketing manager is a category/retail expert who turns data into compelling category stories that are delivered in an exciting and engaging manner to ultimately inspire action. They build strategic relationships with customers to ensure distribution and visibility targets are achieved and use digital insights to expand the Philips network in key customers. They combine market, shopper & consumer and digital insights to build range recommendations that deliver mutually beneficial growth for Philips and its retail partners and ensure that Philips are the preferred partner for any category based projects or advice.

The SCMM possess a can do, positive attitude and has a proven track record of delivering results through others and as part of a team.

Your responsibilities

  • Delivering actionable insights that drives retailer and Philips strategy (Omni)

  • Range reviews (certain accounts) from creating the brief, managing the process, and reporting on outcome

  • Deliver against agreed distribution targets

  • Category story, updating as required to include latest insights & opportunities

  • Deep dives as required (inc QBR reviews) on market, retailers with insights and recommendations on growth opportunities & how to improve performance

  • High Focus Strategic Projects (Digital bias)

  • Using impartial category expertise to build senior relationships

Your team

This role forms part of the category management function who are tasked with working strategically with retailers to grow the categories we operate in.

This position will be based from our Guildford office however we operate an agile working environment in this office. https://www.linkedin.com/pulse/philips-goes-agile-louise-moore?trk=pulse_spock-articles

We are looking for

  • Compelling storyteller; able to enlighten and engage an audience to inspire action and drive change.

  • Excellent presentation skills

  • Background in either marketing or sales role with proven track record of building relationships and leading projects.

  • Strong communication and influencing skills, both internal and external

  • Deep understanding of digital marketing/sales

  • Retail expert with intimate understanding of how key retail levers can drive performance (Ranging, Merchandising, Promotion, Service, Pricing)

  • Managing multiple projects across multiple functions both internally and externally

  • Ability to turn data into meaningful insights

  • Overcomes adversity to deliver results

  • Ability to build and maintain retailer relationships at a senior level.

  • Proven influencing, relationship building and ownership skills

  • Deep understanding of digital, ideally acquired through previous online roles at a retailer.

KPIs

  • Distribution Points/Share of Shelf

  • Placement

  • #of Range Reviews OTIF

  • Quality of Range Reviews

  • Reach and Depth of Customer relationships

  • Ownership and delivery of specific retailer projects

Our offer

We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:

  • A competitive base salary plus a high performance related bonus.

  • Access to private healthcare insurance

  • Holiday allowance of 25 days a year from the start (plus bank holidays)

  • Learning and Development opportunities through our Philips University

  • Family friendly policies which offer enhanced maternity and paternity schemes

  • The Philips Employee Shop allows employees to buy Philips products at discounted prices

  • Subsidised Café promoting healthy eating and wellbeing at the Guildford site

  • Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.

Please apply online – Good Luck!

Recruitment agencies : we are fortunate enough to receive lots of fantastic applications for our brand, however when we use agencies we have a PSL in place so please do not contact hiring managers or the recruitment team directly as we are not able to respond to you.