Philips Senior Customer Marketing Manager in Guildford, United Kingdom
The Senior Customer Marketing manager is a category/retail expert who turns data into compelling category stories that are delivered in an exciting and engaging manner to ultimately inspire action. They build strategic relationships with customers to ensure distribution and visibility targets are achieved and use digital insights to expand the Philips network in key customers. They combine market, shopper & consumer and digital insights to build range recommendations that deliver mutually beneficial growth for Philips and its retail partners and ensure that Philips are the preferred partner for any category based projects or advice.
The SCMM possess a can do, positive attitude and has a proven track record of delivering results through others and as part of a team.
Delivering actionable insights that drives retailer and Philips strategy (Omni)
Range reviews (certain accounts) from creating the brief, managing the process, and reporting on outcome
Deliver against agreed distribution targets
Category story, updating as required to include latest insights & opportunities
Deep dives as required (inc QBR reviews) on market, retailers with insights and recommendations on growth opportunities & how to improve performance
High Focus Strategic Projects (Digital bias)
Using impartial category expertise to build senior relationships
This role forms part of the category management function who are tasked with working strategically with retailers to grow the categories we operate in.
This position will be based from our Guildford office however we operate an agile working environment in this office. https://www.linkedin.com/pulse/philips-goes-agile-louise-moore?trk=pulse_spock-articles
We are looking for
Compelling storyteller; able to enlighten and engage an audience to inspire action and drive change.
Excellent presentation skills
Background in either marketing or sales role with proven track record of building relationships and leading projects.
Strong communication and influencing skills, both internal and external
Deep understanding of digital marketing/sales
Retail expert with intimate understanding of how key retail levers can drive performance (Ranging, Merchandising, Promotion, Service, Pricing)
Managing multiple projects across multiple functions both internally and externally
Ability to turn data into meaningful insights
Overcomes adversity to deliver results
Ability to build and maintain retailer relationships at a senior level.
Proven influencing, relationship building and ownership skills
Deep understanding of digital, ideally acquired through previous online roles at a retailer.
Distribution Points/Share of Shelf
#of Range Reviews OTIF
Quality of Range Reviews
Reach and Depth of Customer relationships
Ownership and delivery of specific retailer projects
We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:
A competitive base salary plus a high performance related bonus.
Access to private healthcare insurance
Holiday allowance of 25 days a year from the start (plus bank holidays)
Learning and Development opportunities through our Philips University
Family friendly policies which offer enhanced maternity and paternity schemes
The Philips Employee Shop allows employees to buy Philips products at discounted prices
Subsidised Café promoting healthy eating and wellbeing at the Guildford site
Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.
Please apply online – Good Luck!
Recruitment agencies : we are fortunate enough to receive lots of fantastic applications for our brand, however when we use agencies we have a PSL in place so please do not contact hiring managers or the recruitment team directly as we are not able to respond to you.