Philips Clinical Application Specialist - South of Italy region in Home Worker, Italy
The Clinical Application Specialist position promotes Philips Volcano products and drive disposable utilization providing clinical education and cath-lab support in assigned territory (South of Italy). The Clinical Application Specialist will cover the following regions : Campania, Puglia, Basilicata, Calabria, Sicily (partially).
Provides primary training and education to customers. Assists in disseminating technical product information to customers. Assists in the development and execution of hospital staff training courses.
Responsible for achieving and growing disposable utilization in the assigned territory. Assists in advancing disposable revenue and market position consistent with territory, division and company goals.
Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter Laboratory personnel, training/education, research, and business office staff.
Interfaces with Marketing and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements.
Provides ongoing support for company-sponsored clinical/marketing trials and registries.
Keeps abreast of new products in the market and of current and future company products.
Process and monitor product complaint per company procedures.
As necessary, performs other duties as required. (Input data and information into SFDC Tool)
Degree in a biomedical engineering or clinical/science related field
No more than 1-2 years of clinical support in a cath-lab
Knowledge of computer applications (i.e.: Microsoft Word, Excel) required
Knowledge of proper English usage, grammar, spelling, vocabulary and of generally accepted office practices, procedures and equipment
Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties including Company management and outside business associates
Ability to travel 70-80% of the time to support cath-lab disposable usage in the area
Excellent analytical, training and motivational skills
Ability to exercise independent judgment consistent with department guidelines
Ability to work under pressure
Ability to assess a problem quickly and determine to what level it should be elevated, directing staff/customers to the correct person(s)