Philips Clinical Education Delivery Specialist, Patient Monitoring - Chicago in Home Worker, Massachusetts
We challenge you as a Clinical Education Delivery Specialist for Patient Care and Monitoring Solutions to deliver outstanding educational services to our customers. With Philips Healthcare no two days are the same. One day you may be delivering an education class at a major teaching hospital, the next you could be supporting a go live in a clinical unit when they first put their patients on the Philips monitors. You will customize the configurations of the monitors to match the clinical work flows in the units and consult with customers about the clinical implications of their solution. You will use your knowledge of clinical informatics and technical savvy to ensure Philips customers optimize the use of their new technology.
Organization Description: We simplify healthcare by focusing on the people in the care cycle – patients and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home.
We are continually looking for talented clinical professionals who want to build their professional careers in Medical Systems Applications within Patient Monitoring. Based in the field, you will travel to hospital sites throughout your allocated territory, representing your chosen business line in post-sales planning and delivery of clinical education services.
Serve as a clinical resource to patient monitoring customers covering Accounts within a designated 2-3 zone area, with some assignments being outside the designated zone area. Your home base will be within an hour of the Atlanta international airport
Focus on the clinical configuration and education needs of patient monitoring customers in various departments: critical care, OR, ED, PACU, telemetry
Work closely with the Philips Account Clinical Specialist, Field Service organization, sales, and project managers during multiple phases of the implementation & go live processes
Deliver clinical services per plan developed by Account CS including configuration consultation, equipment and application education and application of product and clinical knowledge to troubleshoot and solve problems
Understand clinical implications of technical implementations including networks and clinical informatics systems
Deliver clinical services to customers that are consultative, advanced, and focus on workflows and clinical optimization
Support customers in the use and growth of their systems
Establish and maintain strong working relationships with key internal partners and customers; enable the success of the installation team
You will report directly to the Senior Manager, Field Clinical Applications in Philips clinical organization within North America Customer Services. This team supports products in the Philips Patient Care & Monitoring Solutions (PCMS) division. This position is home-based in the territory mentioned above .
Here at Philips WE ARE Working Together for a Better Tomorrow:
Philips' dedication to enriching lives is reflected in our company, our solutions, and a commitment to our people. Philips products lead to improved healthcare, faster diagnosis and better patient outcomes. Philips employees change lives every day.
We offer you the opportunity to personally contribute to Philips’ achievement of growth objectives and ambition to improve the lives of 3 Billion people a year by 2025.
We are looking for
Bachelor’s degree in Nursing or equivalent, active clinical license. Clinical experience in acute care settings.
Expertise and experience in delivering adult education including didactic coursework and practical assistance to clinicians who are monitoring patients real time.
Exceptional written, verbal, communication, and presentation skills, ability to team up to win with internal and external customers, advanced computer skills (including Microsoft office programs), initiative, flexibility, tolerance of ambiguity, critical thinking skills and excellent organizational skills.
Willingness to travel overnight 75% of the time
Ability to be managed remotely
Physical Demands and Work Environment:
Ability to be managed by a remote manager
Must possess a valid driver’s license and good driving record
English as a primary language
Travel to the customer sites and Division offices
Extensive Overnight travel is required
Lift parts or carries parts weighing a few ounces to over 25 lbs
Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
May be required to be available 24 x 7 via phone or text
Potential exposure to hazardous physical, chemical, and biological agents
Call to Action / Contact
Find out more info about Philips at www.philips.com/na/careers .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.