Philips Clinical Application Specialist - Patient Care & Monitoring Solutions in Molndal, Sweden

  • Promote Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows

  • Working as part of an account team to ensure modality results are reached according to account plans and targets

  • Support new products launches

  • Provide required applications report on completion of all application visits

  • Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered

  • (re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

  • Set up application training schedules in close cooperation with the customer

  • Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from PH

  • Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction

  • Report to PH on difficulties in optimal usage of the equipment

  • Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office

  • Support and advise the sales force during acquisition

  • Keep up to date with new developments in the clinical application and operating field of the relevant equipment

  • Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy

  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

  • Degree level education or equivalent

  • In-depth knowledge and experience of modality / products

  • Experience in clinical field

Your challenge

The Clinical Application Specialist (CAS) is responsible for providing clinical customer support by interfacing with sales and service personnel to effectively implement Philips Patient Monitoring Systems into the customer sites. Additional responsibilities include support of sales and marketing efforts through clinical presentations, product demonstrations and clinical evaluations in pre-sale, implementation and post-sale situations.

Demonstrations could be in formal educational settings as well as small-group or individual presentations in patient-care areas throughout healthcare facilities. The Clinical Application Specialist role will play a key role in our sales team in the acquisition of new business and the care and maintenance of existing customers.

Your responsibilities

  • conduct on-site education and consulting

  • create and manage customer relationships with healthcare professionals and organizations

  • represent and champion clinical applications support needs for Patient Monitoring customers

  • focus on clinical uses, education and improving customer workflows

  • work closely with Philips Sales, Service, Marketing, etc. and with end users in both pre and post-sale situations

  • develop, maintain and deliver applications focused training on the equipment and accessories

  • apply product and clinical knowledge to troubleshoot and resolve customer issues where needed

Your Team

You will work in Patient Monitoring sales team in Sweden and report to the Nordic Manager Training and Application for PCMS.

Our offer

  • A unique chance for you to become a recognized expert in Patient Monitoring and work with the latest and most innovative products and clinical procedures

  • Extensive and continuous training on the latest equipment, tools and innovations within Patient Monitoring

  • Excellent networking opportunities and chances to develop your expertise by interacting with customers and experts

We are looking for

  • Knowledge of the clinical environments

  • Registered Nurse with extensive experience with patient monitoring equipment

  • Fluency in English and Swedish language are required

  • Excellent communication and interpersonal skills

  • Excellent organization and time management skills

  • Excellent customer and teamwork skills

  • Willingness and ability to travel

  • Proficient with computers and office tools