Philips Collection Specialist Senior in Panama, Ciudad de, Panama


In this role, you have the opportunity to

Become a part of the Philips Credit & Collections team for South America!

You are responsible for

  • Collector specialist for international customers and manage order releasing.

  • Customer portfolio performance

  • Organize, support and develop account receivable process

  • Establish, implement, and maintain an effective delinquency control and follow-up program for all customer accounts that are late, delinquent, potentially delinquent, or written-off

  • Execute the collection process for defined strategic customers

  • Perform remaining enabling Order to Cash activities (e.g. credit note with open item)

  • Follow up on relevant queries and solving escalations from sectors

  • Responsible for compliance of ICS checks/ Audits process

  • Implement improvements in the process

You are a part of

The credit & collections team is responsible for cash collections, risk management and credit control activities. The international and diverse team is working close together with the finance directors, sales- and operations- teams of all Philips organizations. The credit & collections team is part of the Philips Accounting Operations organization.

To succeed in this role, you should have the following skills and experience

  • Experience in the area of Collections

  • Experience with international Latam clients

  • Strong communication skills

  • Take ownership in the collections process

  • Have experience in creating update reports

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore.

Our benefits are very competitive and designed around your preferences:

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .