Philips Technical Writer in Shanghai, China

Job description

Technical Writer

Your challenge

You as a role of technical writer will need to analyze the purpose (or function) of a communication to understand what a document must accomplish, and gathers information from many sources. Information sources are usually scattered throughout an organization, which can range from developers to marketing departments, such as developers, PO, customer service, solution team & presales personnel. You will need to produce technical documentation at https://en.wikipedia.org/wiki/Technicaldocumentation that helps people understand and use a product or service. This documentation includes online help at https://en.wikipedia.org/wiki/Onlinehelp , manuals (system, end-user, training), white papers at https://en.wikipedia.org/wiki/Whitepapers , design specifications at https://en.wikipedia.org/wiki/Designspecification , project plans, test plans, business correspondence, etc

Your responsibilities

As a technical writer you are responsible for:

  • Compile customer facing documentation that describes hardware, firmware and software including application notes, release notes, user guides.

  • Use Word templates to compile highly technical information from subject matter experts provided as text and graphics.

  • Work under supervision of a Technical Writer to gain expertise in documentation systems and processes.

  • Straightforward editing of technical documentation including correcting English, inserting content. - Act upon reviews on document from engineers and technical writers.

  • Provide clear, concise, comprehensive, accurate and timely documentation to internal customers, ensuring that the content conforms to corporate image and style. This could involve total document creation.

  • Release documentation and software to external customers via the support website.

  • Peer review other writers documents, to provide editorial feedback.

  • Support Technical Communications group as required. This includes covering other writers when out of the office, and gaining expert knowledge in a particular area.

  • Monitor project development to ensure timely delivery of documentation. - Work with engineers to decide on essential information for customer documents.

Your team

  • You will be part of product development core team and report directly to development team manager.

Our offer

  • We offer you the opportunity to work on healthcare IT solutions, such as reporting system, enterprise data repository, mother & child care, chronic disease, scheduling & workflow IT system, data analytic, etc.. Join us and you will experience a business in which development of IT product could create meaningful solutions in areas of healthy living, healthcare system, and population care continuum.

We are looking for

  • Bachelor or above, in related subject such as engineering or technical communications.

  • Experience of technical writing in English - Experience with graphics creation.

  • Enthusiasm for technical writing.

  • Attention to detail.

  • Excellent spoken and written communications skills: able to interpret complex technical subjects in a simple comprehensible way.

  • Excellent written and spoken English. - Experience with writing in English.

  • Practiced at information gathering and analysis.

  • Ability to work in teams balanced with self-motivation.

  • Flexibility in scheduling and setting priorities.

  • Ability to organize work under pressure from several deadlines.

  • Confident in working with a wide range of people.

  • 3+ years of experience development technical writing experience.

  • 1+ years of software development with medical industry is strong preferred.

  • Travel Frequency : <10% of working time