Philips Service Sales Specialist in Shijiazhuang, China
1、Maintaining good rapport & initial actions with customers in the area of service business.
2、Establishing,submitting and reviewing contract sales,T&M services,parts sales proposals,quotations as to ensure that are presented professionally and fulfill with customer's needs.
3、Updating of working lish with potential sales opportunities and follow-up actions.
4、Planning,developing,implementing service marketing activities and selling tools.
In this role, you have the opportunity to
To achieve customer service sales business target, maintain and enlarge customer satisfaction in assigned territory
You are responsible for
Promote service products to achieve annual AOP target, including service contract, POS, X-ray tube, system spare part, paid job, system lifecycle products and other related service products.
Monitor and collect account receivable on a time basis
Build up and improve customer relations and explore potential business opportunities
Improve service contract penetration rate, service conversion rate and renewal rate
Cooperate with ASP, service channel and other service dealer to maintain region service market.
Effectively implement marketing & sales strategies and activities to fulfill business objectives in terms of sales revenue, growth rate and improvement of contract and overall service margins
Cooperate with service delivery team, commercial team and marketing team to enhance and protect Philips brand for long-term business growth
Cooperate with commercial sales team to enhance KA & VIP customer relationship
Other tasks assigned by team & company
To succeed in this role, you should have the following skills and experience
Meet the challenges of AOP target and continuous business growth
Improve contract penetration rate to ensure sustained growth of sales revenue
Collect the AR payment as early as possible to maintain cash flow
Respond swiftly to the increasingly diversified and flexible market needs
Be aware that the CS market is becoming more & more competitive, and creative marketing & sales initiatives need to be taken
In return, we offer you
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .