Philips Senior Officer, Order Management in Singapore, Singapore
Booking and managing Sales orders: making sure all parts of a customer order (from factories and 3rd party suppliers) are delivered to the warehouse or to the customer complete and on-time.
Place PO’s to suppliers, communicate delivery dates and check if goods are shipped and delivered on time.
Ensuring ICS (Internal Control Standards), SOX (Sarbanes Oxley legislation) and export control compliance.
Pro-active communication to (internal) customers in a clear and customer centric way.
Responding pro-actively to missing items (MOA) or dead on arrival (DOA) claims by using assigned tools.
Supporting the return order processes: contact supplier for authorization confirmation, inform customer of return process, book return order and align all details between customer and factory on return.
Actively support the implementation of continuous improvement, eg. LEAN tools such as Kaizens/A3.
We Are Looking For
Diploma / Degree in Supply Chain Management / Logistics or equivalent 3-5 year experience.
He / She must be a good team player.
Strong business understanding, result oriented are required.
Strong ability to evaluate or resolve tasks and projects on a timely manner.
Knowledge in SAP preferred.
Required Language: Korean.