Philips Senior Officer, Order Management in Singapore, Singapore

Your Responsibilities

  • Booking and managing Sales orders: making sure all parts of a customer order (from factories and 3rd party suppliers) are delivered to the warehouse or to the customer complete and on-time.

  • Place PO’s to suppliers, communicate delivery dates and check if goods are shipped and delivered on time.

  • Ensuring ICS (Internal Control Standards), SOX (Sarbanes Oxley legislation) and export control compliance.

  • Pro-active communication to (internal) customers in a clear and customer centric way.

  • Responding pro-actively to missing items (MOA) or dead on arrival (DOA) claims by using assigned tools.

  • Supporting the return order processes: contact supplier for authorization confirmation, inform customer of return process, book return order and align all details between customer and factory on return.

  • Actively support the implementation of continuous improvement, eg. LEAN tools such as Kaizens/A3.

We Are Looking For

  • Diploma / Degree in Supply Chain Management / Logistics or equivalent 3-5 year experience.

  • He / She must be a good team player.

  • Strong business understanding, result oriented are required.

  • Strong ability to evaluate or resolve tasks and projects on a timely manner.

  • Knowledge in SAP preferred.

  • Required Language: Korean.