Philips National Key Account Manager in China

JOB DESCRIPTION

职位描述

Job Title(职位名称) : Key Account Manager

Department(部门): Key Account Management

Sector(事业部): PH

Effective Date(生效日期):

Working Location (工作地点) :上海

1.PURPOSE目的

Owns the development plan of the assigned specific national/international Key Account, manage the collaboration with the assigned KA

2、PRINCIPAL ACCOUNTABILITIES主要工作职责

• Accomplish the company objectives by formulating a business strategy towards KA customer and develop new opportunities for business.

• Achieve sales targets and KPIs.

• Understand customer needs, customer and market insights to formulate Business Plan with the customer.

• Arrange Top-to-top meetings, JBP and handle request from international team whenever necessary.

• Review constantly current business practices and performance with KA customer and internally.

• Negotiate Trading Terms, promotions, listings and price increase etc and communicate properly to ensure implementation on time.

• Plan and monitor trade spend on customer.

• Get information from customer and monitor with Areas to improve service level and promotion execution for customer.

• To facilitate and support Regional KAM teams by professional KAM practice sharing in order to lever mutual profitable growth with all KAs by Philips KAM expertise.

• Work with field sales to handle key account customer issues (delivery, payment, in-store merchandizing etc) in Areas when necessary.

• Collaborate with MM and TMKT in promotions, execution, evaluation and Category Management.

• Building a good relationship with KA customers key person & get recognition with customers top management

• Prepare & present retail trend & category trend or shopper insight to the customers.

3、MAJOR CHALLENGES主要挑战

(Assist) Key Account Manager is the key position to drive the Key Account business under critical market and business environment.

4、JOB REQUIREMENTS岗位要求

a) Education学历: university

b) Experience工作经验: above 3-5 years

c) Travel Frequency出差频率:

< 25%

Y

25% - 50%

> 50%

d) Competency and Skills 能力和技能:

• 3-5 Years of KA management experience in multinational environment

• University level

• Strong communication and negotiation skill, excellent interactive and conflict management skill

• Ability to leverage resource in the organization

• Result oriented, think win-win, accountability to make decision

• Ability to handle complex and matrix relationship and decision process

• Ability to manage business through building up and maintaining customer relationship and intimacy

• Fluent English