Philips Project manager in Thailand

Support Order Acquisition Process (OAP) - Site planning

  • Work closely together with the sales team / Key Account Manager to support the OAP

  • Site assessments to understand the local situation and the real customer need

  • Trigger Site Planning (produced by Business Center) to create a site preparation package to get upfront insight in room lay-out and technical specifications

  • Seamless interface between customer and business centre aiming to achieve “right first time’’ room planning and support on-time delivery

  • Create project plans / budgets and perform risk assessment during the OAP to meet Customer needs and to create a beneficial quote

Order Realization Process (ORP) - Installation Project

  • Be the main interface during the project towards the customer

  • Create project and milestone date /planning in project management tool ( Clarity)

  • Ensure that all required materials, resources and activities are ordered, planned and executed.

  • Weekly review installation project plan with all stakeholders

  • Manage issues according escalation process

  • Manage risks and ensure that the project stays within budget and on-time

  • Organize the execution of the actual installation and required user training

  • Ensure Customer Acceptance (and signed handover document).

  • Escalate deviations from plan / budget to Supply Chain Management

  • Able to support full-multi modality projects

Quality & Regulatory (Q&R)

  • Responsible for reviewing quotation / solution developed for the customer for compliance and feasibility

  • Responsible for site planning / preparation compliance to product reference data

  • Responsible for accurate install base configurations and complete installation record

  • Responsible for executing hold requirements in the case that Line of Business launch a hold impacting a modality being delivered or installed in one of his projects

  • Responsible for monitoring compliance of third parties used for installations

  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned Q&R training in a timely manner