Philips Order Management Representative in Alajuela, Costa Rica


To manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place.

  • Accept and validate sales order by checking references and validating relevant information

  • Chase in case un-availability of order is seen and update the order based on provided delivery proposal; where needed select proposed alternatives and update order status

  • Create sales order manually as well as monitor automated created sales order, supported by various channels (including return flow)

  • Confirm sales orders to customer

  • Solve root causes of non-touchless flow in a quick and efficient way by getting in touch with the right person

  • Reporting on order receipts and order status

  • Technical or Bachelor’s degree.

  • 1-2 year of working experience

  • Advance English Level

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .