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Job Information

Philips Supervisor de Entrenamiento in Alajuela, Costa Rica


In this role, you have the opportunity to

Supervises the implementation of activities in training area to meet production goals, quality, and cost objectives. Develops schedules and manpower requirements for assigned areas. Selects, develops, and evaluates personnel to ensure the efficient operation.

You are responsible for

  • Design and develop training programs to support operational strategic plan and business objectives.

  • Establish the fiscal budget for the training department and monitor department's results.

  • Review and assist with developing and updating training modules, field training curriculum, training assessments.

  • Establish training metrics/assessments to measure performance

  • Gemba focus

  • Prepare, coordinate, and facilitate training initiatives in coordination with other departments

  • Keep on track day by day training compliance

  • Communicate vital information and company communications

  • Write and deliver employee performance reviews

  • Communicate effectively with management and other support teams

  • Ensure GMP guidelines are followed at all times

  • Communicates process improvement suggestions to engineering and management

  • Ensure a safe work environment and incident reports investigation is maintained at all time

  • Makes recommendations regarding staffing

  • Writes training reports

  • Properly balances training staffing per production area

  • Ensuring compliance with the standards of Environment, Health and Safety of his team

You are a part of

A leading health technology company with a multinational workforce of approximately 77,000 employees and globally present with sales and services in more than 100 countries worldwide.

To succeed in this role, you should have the following skills and experience


  • Requires a bachelor’s degree in related field or equivalent training.


  • 5+ years’ experience in manufacturing process; preferred but not limited to medical device industry or electronic industries.

  • Adequate combination of educational background and/or experience in Medical or electronic Companies to effectively perform self-training.

  • Proven experience in leading others with a proactive attitude.

  • Bilingual (Spanish and English).

  • Strong manufacturing background with evidence of process evaluation knowledge is a plus.

  • Desirable working knowledgeable of FDA regulations, Quality System Regulations (QSR), ISO 13485; and Japan regulations are a plus.

In return, we offer you

In order to develop your full potential, we will offer you the flexibility, encouragement and opportunities to keep you inspired and engaged. After all, working at Philips is more than a job. It is an experience full of amazing moments that will transform you in a lasting and positive way, since together we can improve the world.

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.