In this role, you have the opportunity to
…Impact the use, adoption and optimization of patient monitoring solutions at numerous Philips customer sites. As a Clinical Specialist with Philips Healthcare, no two days are the same. One day you may be delivering a custom-made educational program at a major teaching hospital, the next you could be supporting a go-live in a clinical unit when they first put their patients on the Philips monitors. You will customize the configurations of the Philips patient monitoring systems to support the clinical work flows in the customer’s units and help optimize the use of new technologies. You are critical to the successful planning and implementation of significant improvement projects.
You are responsible for
Serve as a clinical resource to patient monitoring customers in the Northeast Zone Monitoring Clinical Services area
Expected travel to all states in the East Zone (ME, NH, VT, MA, RI, CT, NY) Could travel from Maine to NY
Work closely with the Philips Field Service organization, sales, and project managers during multiple phases of the implementation and go-live processes
Understand customer’s goals for their Philips solution; develop plans to support solution implementation and use from a clinical perspective
Manage the clinical aspects of an implementation including: assessing workflows, creating education plans, determining custom configurations, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions
Assess customer's configuration requirements and education needs; plan and deliver equipment and application education
Focus on the clinical configuration and education needs of patient monitoring customers in various departments: critical care, emergency department, peri-operative units, telemetry, NICU/PICU, and general care
Understand clinical implications of technical implementations including networks and clinical informatics systems
Deliver clinical services to customers that are consultative, advanced, and focused on workflows and clinical optimization
Apply product and clinical knowledge to troubleshoot and solve problems
Support customers in the use and optimization of their systems
Establish and maintain strong working relationships with key internal partners and customers; enable the success of the implementation team
You are a part of
An organization passionate about patients and the care providers interacting with them. Based in the field, you will travel to hospital sites throughout your allocated territory and Zone, representing patient monitoring in post-sales delivery of clinical services. You will operate remotely, independently, and be self-motivated while working under the Senior Manager, Field Clinical Applications with minimal supervision. Our teams of professionals work collaboratively together with our customers and internal partners to ensure an outstanding customer experience and to encourage positive clinical outcomes.
To succeed in this role, you should have the following skills and experience
Bachelor's Degree in Nursing or equivalent (RN); current nursing license
4 + years in-depth knowledge of the critical care environment
Clinical teaching/in-servicing experience
Skills with EMR’s and networked clinical systems
Exceptional communication and presentation skills
Project management skills and experience
High comfort level with technology and nursing informatics concepts
Advanced computer skills and understanding
Ability to be managed remotely
Ability to work in ever-changing environments
Flexibility and tolerance of ambiguity
Detail oriented with excellent organizational skills
Willingness to travel overnight 75% of the time
Within 1 hour of a major airport
Must possess a valid Driver's License
Average driving is 1 to 4 hours daily
English as a primary language
Lift parts or carries parts weighing a few ounces to over 25 lbs.
Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
May be required to be available 24 x 7 via phone or text
Potential exposure to hazardous physical, chemical, and biological agents
This position will require you to meet all customer specific mandates such as vaccinations and or screening tests
Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Albany, Upstate NY or Western MA.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
In return, we offer you
This role will challenge you differently as a nurse—spending time in various units throughout a health system focusing on how customers use their monitoring systems to deliver patient care. We are continually looking for talented Critical Care Nurses who want to take their professional clinical careers in a new direction towards medical systems applications and clinical project management within Patient Monitoring. Philips' dedication to enriching lives is reflected in our company, our solutions, and a commitment to our people. Philips products lead to improved healthcare, faster diagnosis and better patient outcomes. Philips employees change lives every day.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .
Call to Action / Contact
Find out more info about Philips at www.philips.com/na/careers .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223 option 5, for assistance.