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Philips SalesForce Data Analyst in Alpharetta, Georgia


We are seeking a highly motivated Salesforce Data Analyst who has strong analytical skills with the ability to collect, organize, analyze, and interpret significant amounts of information to support Salesforce Einstein dashboards and projects for the Philips North America Health Systems business.

In this role, you have the opportunity to…

Partner with leaders and stakeholders across the North America Health Systems business to enable sound decisions based on solid analysis of data and provide insight regarding interpretation of data and trends (explain the ‘what’ and ‘why’ of data results). You will be a part of a high-functioning and collaborative Business Intelligence & Analytics team.

You are responsible for (but not limited to)

Business Intelligence and Data Analysis- 60% of time includes the following activities:

  • Perform data analysis, produce data samples/prototypes and produce adhoc reports. Obtain and analyze data by accessing multiple sources, including SAP and data warehouses to enable agile data analysis and data preparation for front end BI implementation in Salesforce Einstein analytics and dashboards

  • Act as the SFDC SME for data sourcing as new projects are kicked-off

  • Identifies trends and issues in data using advanced analysis techniques. Provides technical and analytical assessments of issues facing the business and presents findings to key stakeholders.

  • Filter and clean data by reviewing reports, dashboards, and performance indicators to locate and correct problems.

  • Partner and collaborate with IT and Product owners and be BI Analysts to provide input to project timelines, scope, and risks for Business Intelligence initiatives

  • Develop an in-depth understanding of the interrelationships between multiple salesforce orgs and the applications within.

  • Assists with customizing existing reports and data manipulation

  • Assists in verification of data loading and manage the Salesforce Einstein Analytics Data Manager.

  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity issues and problems

  • Locate and define new process improvement opportunities.

  • Utilize LEAN and Kaizen concepts to identify and implement data driven continuous improvement initiatives

Quality Assurance, Testing, and Documentation- 25% of time includes the following activities:

  • Create and maintain technical documentation including specifications, data flows, data mapping and data dictionaries. Keep documentation up to date on any existing report changes. Facilitate training & rollout of new tools

  • Develop and perform standard queries to ensure data quality, identify data inconsistencies, missing data and resolve as needed

  • Regularly conducts daily and weekly reviews of data quality reports and resolves data issues and problems

  • Create training and internal QA/UAT documentation, perform quality assurance and ongoing monitoring of current reports and data for accuracy and usage

  • Perform extensive data unit testing and quality assurance (QA). Troubleshoot issues and work cross-functionally towards a solution

  • Respond and resolve all assigned feedbacks (all priorities) within the set thresholds (business days)

Leadership- 15% of time includes the following activities:

  • Demonstrate the ability to lead small cross functional project teams

  • Provide guidance/governance on best practices and approaches to design, implement and sustain effective data driven analytics solutions

  • Perform post project reviews with project team from BIS and IT, identify best practices and learning’s and implement in project execution process to improve future project execution

  • Promote Philips values and leadership goals

  • Act as mentor for others in the business

To succeed in this role, you should have the following skills and experience

  • Minimum of 5+ years as a BI Data Analyst/Data Analyst.

  • Bachelor’s degree within a technical related field (i.e., Mathematics, Economics, Computer Science, Information Management or Statistics)

  • Working knowledge of Salesforce clouds (required)

  • Technical expertise regarding data models, database design development, ETL, data mining and segmentation techniques

  • Expertise in qualitative and quantitative analysis. Passion for delivering actionable insights

  • Well-versed in producing datasets and reports for analysis using SQL, Excel or other reporting tools verifying their accuracy and providing insights

  • Experience in creation of technical specifications and project documentation and translating functional requirements into detailed technical requirements.

  • Has strong verbal & written communication skills.

  • Strong skills in building reports, using SQL joins, filters, graphing and dash boarding

  • Experience in problem solving, critical thinking and priority setting.

  • Experience using Microsoft Excel, Power Point, Project, Access and Visio.

  • Experience in working with several groups of data and users simultaneously.

  • Experience in being innovative and having strong analytic skills.

  • Demonstrated ability to provide strong time management skills.

Desired Skills

  • Knowledge of BI project/program management

  • Master’s degree in above fields

  • Working knowledge of Salesforce Einstein

  • Intermediate to advanced knowledge of SQL and SOQL (needed), SAQL and JSON

In return, we offer you

A path towards your most rewarding career. Succeeding in this market-based role in a complex environment will open many doors for your long-term career, inside and outside of Philips. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Philips is more than a job. It is a calling to build a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering creative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it is like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.