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Philips CC Performance and Business Development manager International Markets in Amsterdam, Netherlands

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In this role, you have the opportunity to

Actively support and drive the Connected Care agenda in International Markets. As the key liaison with the International Markets, you will enable successful Business Market Combinations (BMCs). You will champion the needs of the markets in Cluster, Businesses and Category priorities and activities. You will provide a dedicated and tight linkage strengthening communication and strategy execution between Cluster/Business/Category and the Market teams and customers resulting in stronger, more reliable and consistent execution, quicker decision-making and more alignment. You will actively support order intake, sales and market share gain objectives.

You will help articulate and evangelize a compelling story as to Philips’ value proposition and capabilities in the several Connected Care businesses and it’s overarching solution propositions. You will ensure the vision is understood and inspiring in Sales Force/Customers. You will grow confidence in the product and solutions in the market and contribute to a positive improvement culture in the Businesses, Categories and Markets. You will orchestrate cross-functional resources across the business and market to successfully close and deliver outstanding customer experience. You will be responsible for helping the business achieve the P&L and growing the top and bottom line enthusiastically by making the right trade-offs and choices.

You will collect, analyze and integrate market information with regard to long term market and technology developments with the mission and objectives of the business group and global product strategies. You will drive roadmap alignment within and across segments. You will ensure voice of the customer gets fed back to the Businesses (across Service and segments) and customer engagement/NPS.

Business/Market Challenges:

  • Leading a complex matrix of objectives/capabilities/channels/needs. Given the complexity of the market structures and the variety of Business Market Managers in place in the markets, this role requires ability to lead even more complex matrix relationships effectively.

  • Focus on execution/hot spots: Several markets/businesses continue to face challenges and strong leadership skills is needed to aim to meet AOP targets with the right set of enablers that will close the gap between targets and forecasts.

  • Strong Marketing Functional and commercial expertise: thought leadership is needed at the Cluster leadership team and with the Markets. The P&BD manager should be a steward of this in the business, ensuring the right level of marketing, commercial and pricing capabilities exist in the team, and more broadly across the Cluster

As the role sits between the Cluster and the Markets you will have a dual reporting line to both the Connected Care Cluster Leader and the HS Performance and Business Development Leader of International Markets. Your solid reporting line will be in International Markets. You will be part of the Connected Care extended management team and together with the NA and China BMS represent the voice of the customer in this team.

You are responsible for

Act as interface advocate with Businesses for the Markets and vice versa to enable smooth functioning of the BMC and performance against plan

  • Driving performance in the Connected Care BMC’s of Int. Markets. Deliver on AOP commitments.

  • Being the voice of the customer in the CC MT

  • Making sure markets are set up for success with the CC NPI’s and Solutions in the market. Be the gatekeeper for key NPI’s on behalf of International Markets.

  • Support Markets with knowledge, resources etc. needed to support sales, including aligning Cluster/Business and Market priorities to deliver against the highest impact opportunities

  • Support strategic improvements in GTM model (incl. channel development, pricing and selection)

  • Ensure market insights are fed back to product management/development

  • Driving cross business growth initiatives

KPI’s:

  • OIT growth

  • NPS leadersip

  • CSG%

  • IGM%

  • CC Market share growth among targeted segments in chosen BMC’s

  • Perfect NPI’s

To succeed in this role, you should possess the following:

Experience

  • Min. 15+ years of international commercial experience

  • Work experience in multinational environment in both Business and Markets.

  • Strong informatics and ICT background in international environment.

  • Broad expertise across the sales & marketing functions including market insights, value proposition generation, pricing, communications, channel management and planning

  • Experience leading transformation and driving continuous improvement by applying LEAN methodology/tools

  • Deep knowledge of the CC portfolio and customer needs

Competencies

  • Consistent track record in getting things done and delivering strong results

  • Excellent relationship development and collaboration skills, with demonstrated track record of cross-functional collaboration

  • Leadership – experience successfully driving the performance and engagement of senior teams while developing talent capability.

  • Strong personal communication skills, be able to inspire, convince and mobilize people especially in non-hierarchical settings

  • Ability to assess creative ideas on potential value

Education

University level with Business specialization

In return, we offer you

A path towards your most rewarding career. Succeeding in this position in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer high-reaching health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to build a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering creative solutions across the health continuum. Life at Philips is an opportunity for personal and professional growth. And a journey into the unexpected; our people often experience moments when their lives and careers come together in meaningful ways.

In addition to being purpose-driven, we deeply believe in equality and that our people should be a reflection of the society and countries in which we operate. So we value our people in all aspects of diversity, whether generational, gender, experience, ethnicity, race, sexual orientation, ability, nationality, or other aspects. We believe that a flexible and inclusive culture invites a full spectrum of ideas, opinions, and experiences, and strive to craft it wherever possible.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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