Philips Global Business process Owner O2C in Amsterdam, Netherlands

Global Business process Owner O2C

Philips has transformed into a focused health technology company, with clear company commitments outlined in our Roadmap to Win. To drive growth and profitability we continue to standardize and simplify our organization, making it easier to work with each other and to deliver the best products, services and solutions for our customers and consumers. ​

In this role, you have the opportunity to

As GBPO Order to Cash (O2C) you are responsible to create the new standard for Philips by developing capabilities for all businesses in which our integrated supply chains, manufacturing and service processes will perform up to industry standards, with industry leading quality, and deliver a great customer experience with excellent delivery and services. You are responsible for the design and deployment of Philips Business System (PBS) in the O2C area, meaning sustainable business processes, enabled by IT solutions, adequate master data and organizational design.

You are responsible for

  • Design, Develop, implement and drive continuous improvements of the standardized business processes and capabilities in the order to Cash (O2C) area, which is composed out of:

  • Strategy to supply chain;

  • Order to Fulfillment, Fulfillment to cash;

  • Forecast to Plan;

  • Plan to Finished goods;

  • Request to Resolution;

  • Lead the Order to Cash Design Authority to safeguard content is designed according the strategic directions, in a lean end-to-end way for purpose and fit, according the Philips Excellence Operating Principles

  • Drive development of the Philips Business System that includes the Lean practices, Philips Excellence Process Framework, standard Philips Quality Management System and Philips Integrated IT Landscape

  • Drive standardization, develop innovative solutions and drive the ‘digital’ agenda with rigorous focus on productivity, customer responsiveness, quality and excellence

  • Capability development in collaboration with business groups, IT and EIM, BPM CoE and Philips University team to deliver integrated designs and business solutions

  • Keeps up to date with industry standard and benchmarks and implements process best practices to the organization

  • Actively interact throughout the organization to drive change

You are a part of

You will be reporting into t​he Chief Operations Officer and will be part of the Operations Leadership Team.

To succeed in this role, you should have the following skills and experience

  • Process and information driven professional with focus on high impact business transformation by standardization and innovation in the Operations area on global scale

  • 15+ years of Experience in a Supply Chain and Manufacturing environment in a fast-paced technology industry

  • 10+ years of proven knowledge and experience manufacturing process improvements

  • Experience in business process management, optimization and process (re)design

  • Proven record of accomplishment in managing implementation of complex programs and motivation of teams

  • Strong stakeholder influencing and communication skills.

  • Knowledge of Continuous Improvement/Lean/Six Sigma programs and technics

  • APICS certification is a plus

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:

  • A competitive salary package + eventually relocation

  • A holiday allowance of 25 days per year

  • A variable bonus based on both Philips' results and personal performance

  • An extensive set of tools to drive your career, including a personal development budget, free training and coaching

  • A solid company pension scheme and an attractive health insurance package

  • The opportunity to buy Philips shares and products at a discount

  • A healthy work-life balance

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .