In this role, you have the opportunity to:
Provide required pre-sale product demonstrations and post-sale installation, training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support.
You are responsible for:
Develops and executes an instruction program for the users, in order to maximize the independence of the user with regard to the operation of the system and choice of functions.
Customizes the system to the specific wishes of the users, in close contact with project management and account management, in order to maximize the performance for each specific user.
Takes care of implementation of trial installations (in cooperation with service), in order to get it working and to get the maximum information for evaluation by the product group.
Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer.
Monitors the use of each system, by regular contact with the users, in order to solve problems regarding the operation of the system or to adapt the system to changed user wishes.
Takes care of demonstrations and presentations, where required, to stimulate the sales of the assigned equipment.
Keeps in close contact with the product group, in order to increase/maintain the application knowledge and be timely informed about new developments.
Participates in the development of new functionality or the development of improved system settings.
To succeed in this role, you should have the following skills and experience:
Bachelor degree in Radiology careers with experience in health industry.
Demonstrated interpersonal & communication skills.
Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers.
Based in Argentina, Buenos Aires will act as Clinical Applications Specialist for Philip’s Healthsystems.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.