Accountable to provide level 3 support during major incidents/crisis.
Accountable for problem identification, validation of solution and effectiveness of problem management.
Accountable to establish definition of End-2-End business KPIs and support in the deployment and rollout.
Will be part of DevOps team and accountable to validate critical to quality (CtQ) and ensure IT Operational readiness while projects/changes are deployed.
Accountable for participating in the Architectural Review Board and responsible to review infrastructure designs and solutions.
Key participant in proof of concept activities to resolve white spots in the end to end landscape.
Approves the content of the change release.
Accountable for Continuous Service Improvement and oversee the quality of solutions being provided by the application maintenance partners.
Align and work closely with Partners CoE. Bangalore based staff will co-locate with Partners 50%.
Functional Domain: SAP APO, SnC, MM, SD, JDA
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .