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Philips Platform Specialist in Bangalore, India


  • Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements.

  • Build effective and productive key business stakeholder relationships (including BPO).

  • Early involvement in solution design and estimations.

  • Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Healthcare.

  • Analyze main business processes and requirements and translate into IT solutions.

  • Responsible to maximize the use and acceptance of standard/catalogue based solutions to support business needs driving industry best practices processes.

  • Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints.

  • Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution.

  • Ongoing validation of deliverables against requirements.

  • Flexibly respond to shifting business needs and priorities.

  • Prior to UAT validates that solution meets business requirements.

  • Train key users and ensure availability of training and support materials.

Position Requirements:

  • Proven knowledge of business process and its KPI’s, including best practices to support the relevant business processes {Sales and Services processes}.

  • 5 years of minimum implementation experience in SFDC CRM platform - Sales Cloud and Service Cloud

  • Customer facing consulting, good stakeholder management skills are required.

  • Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

  • Prefer minimum 8+ years of IT experience, including Agile .

  • Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups

  • Travel: Up to 25% global travel may be needed