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Philips Test Manager - Digital DC in Bangalore, India

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Digital IT Delivery is enabling business marketing transformation through solutioning, development and deployment of core enterprise level Digital marketing platforms in the organization. Digital IT works with different teams across Philips & partner resources, located across core delivery hubs of Philips in the Netherlands, India, and the US.

The architectural stack of Digital domain consists of the following platforms:

  • SAP Hybris for eCommerce in B2B and B2C

  • Adobe Experience Manager as core CMS

  • Stibo STEP as PIM

  • ADAM as DAM

  • Salesforce Marketing Cloud as core CRM

  • SF Communities for gated portals

  • SF Krux as DMP

  • Zuora as Subscription & Billing platform

  • Janrain & ForgeRock as Identity Management

  • AWS Microservices Gateway and various microservice technologies for API & microservice management

  • Sprinkl as Social platform

  • MS Sharepoint for Intranet

  • Various communications & event management tools

In addition to the above core Digital technologies, Digital architecture interfaces with a number of surrounding platforms in the M2O and O2C domains including multiple ERPs, integration layer, Salesforce Sales & Service clouds etc, thus requiring strong E2E test strategy and ownership across the domains.

As the Test Manager, you are responsible for all testing activities for all Digital programs across all technology stacks mentioned above. You will drive for DevOps WoW with continuous testing, TDD & BDD methodologies, and with that ensure the highest level of test automation to assure quick throughput time of test & effectiveness of test results.

You are expected to be the core thought-leader around smart testing strategies that enable highest level of test coverage with lowest amount of effort & throughput time required to execute. You should be familiar with the latest testing approaches of the Digital domain with high degree of test automation, fast feedback cycles, and full test integration into development & deployment processes. Given that the Digital domain is a fast paced domain with multiple bi-weekly releases or releases on demand that are instantly globally live, the expectation of first-time-right in testing is exceptionally high, not allowing tolerance for defects propagating through to Production.

Thus, in your role, you will be end accountable for both PRODUCT quality (of the end solution deployed to Production) as well as PROCESS quality (in ensuring with proper leading indicators that the process is robust & effective leading to high levels of Product quality with lean execution as a result).

  • Creation, implementation and execution of the Digital Test Strategy

  • Determining automation requirements and guiding test team in executing this

  • Creation of the Master Test Plan

  • Develop and execute strategic plans for end to end testing spanning across multiple systems

  • Test tool requirements and implementation

  • Up-to-date test progress reporting

  • Reporting key performance indicators

  • Deployment of the Test Strategy and Master Test Plan.

  • Manage the test teams and assure they execute on test strategy and master test plans and follow the test processes, procedures and standards.

  • Alignment with key stakeholders and share progress updates and results.

  • Has strong prior experience with TDD and BDD approaches and is able to guide and coach the team on this.

  • Drive continuous process improvements

  • Effectively source & manage performance of the testing workforce of Philips & partner

  • Bring Industry best practices related to digital domain to facilitate faster time to market (has proven deep understanding of the best practices).

  • Drive test automation for In-sprint, System integration testing and regression testing.

  • Assure compliance to (Philips) Standards and Guidelines

  • Report and follow up on test impediments and risks.

  • Manage the testing activities according to plan: preparation -, creation, execution - and closure of the test activities.

  • Manage supporting processes like defect management and configuration management to capture and manage defects, fixes, regression test cycles and data reloads.

  • Responsible that test deliverables meet the quality criteria.

  • Coach and mentor test teams.

  • Alignment with DevOPS WOW from testing aspect

Certification requirements:

  • ISTQB Test Manager Advanced certification

  • Lean Foundation (preferable)

Experience requirements:

  • Domain knowledge: > 2 years in the domain,

  • Test experience: > 8 years in testing of which >5 years as Test Manager managing multiple projects in parallel

  • Agile Scrum (SAFe)

  • Test tool knowledge (Azure Dev OPS, Tosca, Selenium, Load runner, Postman)

  • Security testing

  • Load & Performance testing

  • Solid understanding of software integration, architecture and infrastructure

Behavioral requirements (on top of certification - and experience requirements)

  • Exceptional communication skills,

  • Analytic skills,

  • Managerial skills,

  • Pro-active attitude,

  • Taking ownership,

  • Flexibility required in working hours,

  • Work in an international setting,

  • Being a team player

  • Able to work as individual & not physically sitting together with other team members,

  • Stick to agreements made,

  • Stick to expectations set,

  • Eager to learn (and educate others),

  • Stand-up in case of issues / impediments / improvement suggestions.

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