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Job Information

Philips Inside Sales Support Specialist in Basingstoke, United Kingdom


Philips has acquired Remote Diagnostic Technologies (RDT), a UK-based leading innovator of advanced solutions for the pre-hospital , military , aviation and maritime market providing monitoring, cardiac therapy and data management. RDT’s portfolio of comprehensive connected emergency care solutions will complement Philips’ Therapeutic Care business and strengthen its leadership position in the EUR 1.4 billion resuscitation and emergency care market. Moreover, RDT will strengthen Philips’ ability to innovate, drive digital transformation in healthcare, and enter new markets.

Philips already offers a range of proven monitoring and therapeutic products and solutions to help emergency medical services, hospitals and lay responders accelerate the delivery of care at the scene. This offering includes automated external defibrillators (AEDs), advanced life support monitors, and data management solutions. RDT will complement this with a product range for ambulance and emergency responders, which includes Tempus ALS, a modularized monitor and defibrillator that offers premium functionality in a smaller, lighter and more flexible package. RDT also offers highly robust, yet lightweight monitors equipped with telecommunication capabilities for various emergency responders.

Are you ready to be involved in a challenging post-merger ERP and CRM migration transformation program? Are you able to work with the RDT Business and Philips Enterprise Information Management team, using a combination of your analytical, CRM , business and soft skills to bring this important project to life? Do you have a history of contributing to successful projects? Then this could be the role for you!

You are responsible for

  • You will actively support the existing Sales team and work directly with customers promoting products and solutions to generate and qualify leads to find new sales opportunities.

  • Set up and Execute Campaign Management in Sales Force (generate leads for special promotions)

  • Telemarketing (general lead generation and (re-)establishing PH relationship) or Remote Sales (build relationship & close sale over phone)

  • Build, retain and expand customer relationships using internet, telephone, email and other inside-based means.

  • Maintain our CRM - Sales Force system on all customer contact points

  • Working closely with Sales teams (e.g., KAM, AM, Sales Specialists and Indirect Channel managers etc) to manage opportunities and win deals.

  • Responsible for registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements.

At Philips RDT we are also embarking an a SAP migration project so in addition to you Inside Sales responsibilities, you will also get the opportunity to:

  • Supporting the SAP migration project team with the design , set up , and configuration of Sales Force

  • Supporting the SAP migration project team with the customer master data migration from Microsoft Dynamics into Sales Force

  • Analysing and migrating lead - opportunities from Microsoft Dynamics into Sales Force

You will be part of a successful, growing team that consistently achieve their targets, promoting a product that can have a positive impact on peoples lives, and working with a prestigious client list also featured on the Forbes list.

To succeed in this role, you should have the following skills and experience

  • CRM system knowledge and experience - Ideally Sales Force and/or Microsoft Dynamics but open to others

  • Analytical skills

  • Experience in migrating CRM systems, build and configuration would be beneficial

  • Action oriented

  • Someone who wants to drive results, happy to collaborate and build networks

  • Excellent communication skills

  • Ability to manage stakeholders

  • Strong phone presence

  • Excellent verbal and written communication skills

  • The ability to multi-task, prioritize and manage sub -activities effectively

In return, we offer you

The opportunity to work in a large corporate environment with the chance to grow your sales knowledge through an unrivalled training plan. This is coupled with a competitive basic salary , plus on target earning potential and an attractive flexible benefits package

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .