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Philips PROFESSIONAL SERVICES IT CATEGORY MANAGER in Best, Netherlands

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In this role, you have the opportunity to

You are going to be part of a team that’s mission is to improve technology experience of healthcare providers and patients through innovative performance-based business models. You will be responsible for the IT Professional Service Category and lead the Service Category in the Service Warehouse including life cyle management and pruning the offering portfolio. Category Manager defines business opportunity based on customer insights and translates them into winning value propositions. Owns portfolio, products, claims roadmaps and defines commercial specifications for the required products, being co-responsible for the realization of the products and the accurate introduction of these products in the market.

You are responsible for

  • Orchestrating service development aligned with business and market requirements

  • Developing and maintaining packages within or across service category

  • Assuring capabilities to deliver services are available, in the market, business or globally

  • Coordinating knowledge transfer for service category between mature and developing markets for Professional Services

  • Coordinating customer feedback on sub service categories of Professional Services

  • Researching key trends in the markets that Philips Professional Services can fulfill now or in the future

  • Upstream marketing activities for the products / solutions including definition of the strategy and its enablers as well as its alignment with key markets globally

  • Value proposition development based on customer insights, including Health Economics for lead markets

  • Portfolio, Product & Clinical claims roadmaps

  • Pricing (Price setting) and margin optimization as well as Channel Strategy for assigned product portfolio

  • Compliance with Quality & Regulatory requirements (if applicable)

  • Drive definition, development and introduction of the products/solutions including cross-business solution development to our customer by meeting their needs, including service and consumables.

  • Lifecycle management and market readiness as part of PDLM. Ensuring completion of appropriate deliverables (feature descriptions, value propositions, costing/pricing/quoting materials etc.)

  • Solution developing of the business case to support new value creation

  • Customer and market insights: Analyzing the market, the competition and trends on entreprise level across segment technologies to ensure the portfolio is leading the market’s needs and expectations. Developing and maintaining needs based customer segmentation requirements (across global markets and supported by Market intelligence)

  • Translating in-depth market and customer insights, as well as ambitious analyses into winning concepts/ clear product specifications for the release train, in such a way that in short, mid and long term a sound business result can be achieved

  • Guiding and driving the development of new products from the initiation phase until the final product, to get the efficient combination of performance and price in the for the defined market segment.

You are a part of

You will be part of the Professional Services team, which is one of the five pre-configured solutions that will transform Philips from a product centric organization into a solution driven company. We have a functional team with a variety of colleagues from different cultures that is eager to deliver excellent results.

To succeed in this role, you should have the following skills and experience

  • Typically requires a master degree and minimum of 5 years of related experience.

  • MBA strongly preferred

  • 5+ years of experience in the job

  • Experience in high-tech, healthcare/med-tech solutions businesses in B2B / B2C environments

  • Being able to collect and analysis market information and define existing target groups

  • Professional knowledge of marketing methods, type of market and used technology

  • Experience in Managed Services or Innovative Business Models

  • Knowledge and improvement of marketing processes, strategic planning and budgeting

  • Thinking conceptually from a broad business perspective taking both strategic as well as operational aspects into consideration

  • Globally proficient and able to function optimally across cultures

  • Being able to handle multi-business programs

  • Knowledge of quality and compliance requirements

  • Interpersonal skills to lead relations with executive/management

  • Being able to motivate, direct and integrate multiple functions and staff

In return, we offer you

A path towards your most rewarding career. Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to build a healthier society through meaningful work, passionate about improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

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