In this role, you have the opportunity to
Support patients and the health tech industry by developing and delivering technical service training for internal and external audiences for Philips Ultrasound equipment.
You are responsible for
Ensuring courses are created using a standardized creation process implemented per Academy procedures.
Working as the project leader for Ultrasound modality e-learning and instructor-led projects.
Ensuring e-learning packages are complete in a time frame and quality that maintains customer satisfaction.
Representing Training to other departments (Service Engineering, Field Service, Documentation, and Engineering) in order to develop new courses and training packages, improve existing courses, ensure course content is up-to-date, and keep other departments informed of activities with Training.
Initiating changes to existing as well as new service documentation and tracks closure.
Developing and implements changes regarding the best and most cost effective way of doing training. This includes developing and implementing improved training processes and/or using alternative media such as video, slides, overheads, Computer Based Instruction, etc.
Reviewing documentation from other departments for technical accuracy and incorporation into training documentation.
Creating and mentors instructors to develop training material for service electronic document collection.
Counseling and guides instructors on teaching techniques.
Coaches students in all learning environments. Support them to find the learning content on knowledge and skills in the most active and efficient way for the student to study.
Coaches other Trainer Coach Colleagues, including local certified trainers in satellite locations (worldwide).
Evaluates courses and assesses students in order to get feedback with which to improve course quality to the targets as set by the team manager.
Delivers local courses on location in the field or other campuses worldwide.
You are a part of
A dynamic global team that focuses on supporting the Ultrasound market. You will have the opportunity to work in our remodeled state of the art training facility in Best, NL.
To succeed in this role, you should have the following skills and experience:
Bachelor’s Degree in Electronics, Informatics, Computer Science, Biomedical Engineering, technical school or equivalent experience
Medical devices background preferred
Ultrasound service experience preferred
Refined technical writing skills
Excellent presentation skills
Computer skills including proficiency with Microsoft Word, Microsoft Powerpoint presentation software and graphics creation programs such as Microsoft Visio.
Network/Server certifications are a plus
Customer focus, team-work and affinity with training
Availability to travel for up to 20% of the time within Europe or Worldwide.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .