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Job Information

Philips Customer Analyst in Bothell, Washington

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In this role, you have the opportunity to:

Support the Business Developers and the Integrated Solutions Team (IST) by executing a standardized customer segmentation process to identify potential Long-Term Strategic Partner (LSP) target accounts. This analysis is critical to maintaining the target account portfolio and supporting proactive pursuit leadership.

You are responsible for the following:

Develop

  • Coordinate and implement a plan with target customers to increase awareness of organization capabilities and collect and analyze competitive intelligence

  • Design a standardized customer segmentation and prioritization methodology and process

Implement

  • Execute standardized customer segmentation and prioritization methodology and process

  • Provide regular updates on competitors and customers in target portfolio to IST

  • Provide guidance to your internal customers enabling them to make sound decisions based on solid analysis of data and provide insight regarding interpretation of data and trends (explain the ‘what’ and ‘why’ of data results)

  • Identify, evaluate and utilize appropriate source data to analyze target account portfolio

  • Evaluate and plan activities to implement automation of manual data extracts and other manual activities supporting any reporting currently supported by you

  • Create all required documentation on all projects, keeping documentation up to date with any existing reporting changes

Manage

  • Maintain and build upon existing relationships throughout Philips HealthTech in order to have the ability to establish a solid working relationship with sales, customers, technical staff, managers and peers

  • Maintain a One-Philips approach in all of our internal and external dealings

  • Act as primary source of information regarding targeted customer portfolio

Support

  • Understand and document best practices in successful competitive and customer intelligence

  • Manage reporting activities in support of Business Capture efforts

  • Collect and analyze competitive intelligence as needed

  • Gather, validate, manage and update intelligence on target customer portfolio

  • Complete projects as assigned by manager and may assist with projects in other functional areas as needed

  • Promote Philips values and leadership goals

Your Profile:

  • Bachelor’s Degree or higher in Marketing, Business, Healthcare, Business Development, Government Affairs

  • Strong organizational Skills

  • Ability to manage multiple projects, self-motivated and self-starter

  • Presentation skills w/ PowerPoint, Excel, Word a must

  • Knowledge of Healthcare, Sales, Federal and State Government experience is a plus

You are a part of

Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips' health technology portfolio generated 2015 sales of EUR 16.8 billion and employs approximately 69,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter .

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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