In this role, you have the opportunity to lead the creation of usability evaluation plans, conduct and coordinate usability testing activities, apply best practices and heuristics to improve usability and accessibility, and ensure usability practices meet applicable quality and safety standards. You will also envision and articulate novel solutions to interaction design problems highlighted through usability testing, aligning and enhancing the Philips design language guidance.
You are responsible for
Plan and organize user studies in co-operation with stakeholders such as product managers, project managers and end-users.
Set measurable usability goals and specifications to evaluate mock-ups, interaction designs and products with end-users (e.g. transcribing evaluation results, interpretation of test results and documentation of the test results).
Usability testing and engineering support
Create, manage, execute usability evaluation plans to be performed across design and development of our products. Such activities are defined in cooperation with stakeholders in the BUs and executed according to current standards on usability engineering to ensure compliance with European and American regulation (i.e. FDA).
Conduct expert reviews, heuristics evaluations using established usability practices and methods. Report results, draw conclusions and make recommendations for re-design and usability requirements.
Conduct usability requirements analysis, domain/task analyses to elicit user needs.
Provide consultancy on human factors and provide consultancy on standards on usability as required by medical device regulations legislated by applicable governing bodies, such as US FDA, EU MDR, Health Canada, Australia TGA.
Lead design and development teams in applying user centered design and in properly addressing Human Factors.
Interface & application of usability principles
Apply and define interface and interaction principles in conjunction with guidance from existing design language documentation.
Define and apply usability principles specific to the contexts of use.
You help create design standards and requirements for the on screen and hardware user interfaces of Philips Healthcare products.
Collaborate in modeling the UX, especially applying human factors to the design solutions.
Participate in design reviews.
Iteratively evaluate design solutions.
Create information architectures and workflows.
Create functional designs for application screens (wireframes and prototypes).
Craft experiences, prototypes and demos that together create a definitive experience that is in alignment with the Philips brand and design language.
Use applicable skills (sketching, prototyping and specification) to define and communicate interaction concepts to marketing, engineering, and customers.
Create excellent UI standards based on the analysis of user needs and requirements and on your knowledge of human factors principles. The standards are created in collaboration with other design and businesses stakeholders.
Create mock-ups and interactive prototypes to evaluate the standards.
You are a part of
As part of a global design team, your challenge will be to collaborate on the creation of an excellent UX for a broad range of healthcare related solutions. As a Sr. Usability Engineer working with our Emergency Care business, you will be responsible to ensure Philips software and hardware are safe and effective and designed for the intended user and meet international usability standards.
You engage team members in crafting a sustainable approach to usability within and across projects. You work within a human-centered-design approach from concept through market launch. You work closely with designers and engineers to communicate findings and solve difficult usability challenges. You are able to collaborate as part of a product development team to enable product teams to follow human-centered-design and usability best practices throughout the product development process. Define applicable user groups and use environments and coordinate aggregation of study participants. Provide budget and resourcing estimates as appropriate.
To succeed in this role, you should have the following skills and experience
Bachelor or Master’s degree in human factors engineering, interaction design, or other relevant academic background.
Minimum 5 years’ experience of user research, usability engineering, or interaction design principles of complex systems (e.g. Performing and reporting usability tests, creating usability requirements and UI wireframes, etc.).
Experience working with clinical applications a plus.
Ability to write high quality formal documentation recording usability activities.
Excellent English (written and verbal). More languages – an advantage.
Good communication, presentation, and leadership skills
Willing to travel to customer sites and Philips development sites 2-5 times a year (may include international travel).
Interaction design and some graphic design capabilities is a key advantage.
Experience and understanding of users and processes in the healthcare domain is a key advantage.
In return, we offer you
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance