In this role, you have the opportunity to contribute to the creation of an outstanding healthcare experience for a broad range of healthcare related to product, services and systems. With your team, you will have a direct impact with your daily work and conduct evaluations throughout the design process in order to identify areas where usability, safety, and the overall user experience can be improved.
You are responsible for
Your team will work with global teams on the creation of an excellent user- and patient experience for our healthcare products in the emergency care space. This will involve working on all stages of the User Centered Design process; from contribution to the initial research on user needs and workflow analyses, to supporting usability evaluations for soon to be released products.
Create and execute usability evaluation plans to be performed across design and development of our products. Such activities are defined in cooperation you’re your peers and internal stakeholders in the Business Units and executed according to current standards on usability engineering to ensure compliance with European and American regulation (i.e. FDA).
Conduct usability evaluations (formative and summative), expert reviews, heuristics evaluations using established usability practices and methods. Report results with your team, draw conclusions and make recommendations for re-design and usability requirements.
You help to analyze required information to form a relevant understanding of context (domain, business, market, emerging contexts, related trends, target groups, etc.) and define and articulate relevant insights.
You create relevant scenarios/ themes/ concepts that explore potential or articulate a proposition, based on contextual understanding.
You help direct complex business strategy programs and projects through use of deep business knowledge & design thinking.
You use appropriate and effective visual design skills to articulate simplicity across interaction & interface, supporting business needs and increasing user satisfaction.
You develop and use appropriate visualization skills (sketching, prototyping and specification) to define and communicate interaction concepts of digital service solutions.
You create effective and appropriate visual languages by understanding the meaning and effect of these on the brand, audience, market and culture.
You use communication & influencing skills to build relationships with teams and key decision makers and achieve the best solutions
You are a part of
The Therapeutic Care team is part of the global Experience Design team in Philips and is based in the Bothell, Washington studio. We aim to improve usability and to deliver excellent user experience. We practice deep user empathy and champion the user throughout the design and development process. We work very closely with the other design teams such as product design, software design, UX design and also with our internal research organization. We are an ambitious team that drives thought leadership on usability throughout the organization.
To succeed in this role, you should have the following skills and experience
Bachelor or Master’s degree in human factors engineering, interaction design, or other relevant academic background.
Minimum 3 years’ experience of user research, usability engineering, or interaction design principles of complex systems (e.g. Performing and reporting usability tests, creating usability requirements and UI wireframes, etc.).
Affinity with usability methodologies, processes and standards, and prototyping tools for evaluation and creating mock-ups;
Understanding design of experiments, statistical analysis;
Affinity with the end to end process of creation of products from requirements analysis to validation;
Good communication and collaboration skills to perform with multidisciplinary and international teams;
Ability to write high quality formal documentation recording usability activities.
Excellent English (written and verbal). More languages – an advantage.
In return, we offer you
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.