In this role, you have the opportunity to
Support Philips Imaging Systems business in the Wallonia area. You will take on the opportunity to build customer relationships through your effective use of technical knowledge to install, service, and maintain customer sites.
You are responsible for
•Assist in service repair, preventative maintenance, field change orders / installations.
•Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
•Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations
•Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables
You are a part of
Working as part of our Global Sales and Service organization, you will benefit from the team’s growing breadth and depth of healthcare products and services portfolio, and challenged to drive our best-in-class reputation through top customer experience ratings.
To succeed in this role, you should have the following skills and experience
•At least 5 years of experience in the healthcare field service environment.
•Minimum of 5 plus years of experience in multi-vendor magnetic resonance imaging systems (preferred GE-MRI)
•Demonstrated repair and troubleshooting skills with imaging equipment (Multi-Vendor MRI) is preferred. Additional training as needed.
•Ability to communicate effectively, share knowledge and cooperate in a team environment to achieve assigned goals and objectives. Able to perform in a leadership role in some circumstances. Proactively complete assignments.
•Ability to participate in on-call rotation available to respond onsite 24x7 as needed
•Must possess a valid driver’s license
•Travel up to 50% to the customer site, zone office or identified meeting locations.
In return, we offer you
We welcome you to a challenging, innovative environment with great opportunities for you to explore.
Our benefits are very competitive and designed around your preferences.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .