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Job Information

Philips Learning Products Developer/Technical Writer in Cambridge, Massachusetts


In this role, you have the opportunity to

Work as Technical Writer on problems of diverse scope where analysis of technical product data requires evaluation of identifiable factors. The development of the solution requires a multi-disciplinary approach and knowledge of product data writing principles, theories and concepts.

This position holder may also lead multi-disciplinary change projects, managing a number of people.

You are responsible for

  • Developing clinical user and/or installation and service documentation for patient monitoring products & solutions:

  • Instructions for Use and online help systems

  • Installation, Configuration and Service guides

  • Technical Data Sheets

  • Installation Notes/Quick Guides

  • Errata/Addendums as appropriate

  • Interacting with customer and functional organizations to develop documentation

  • Preparing documentation plans from engineering documentation, field requirements and/or customer requirements

  • Participating in cross-functional teams (Product Managers, Clinical Application Specialists, Engineering, Product Support Engineering and Regulatory) to represent documentation status and deliverables; provide input to program schedules and milestones

  • Developing and planning documentation projects and communicating with stakeholders

  • Adhering to Philips templates and processes to ensure quality and consistency of deliverables

  • Working with external vendors (e.g. Translation, Printer) through the documentation development lifecycle

You are a part of

This role will be a part of the Product Support Engineering Team in Cambridge, MA .

This team interacts with local, national and international teams to support and develop a wide range of Philips products.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s or Master’s degree, ideally in technical writing, or equivalent combination of education and experience

  • Experience with Adobe FrameMaker (expert level preferred)

  • Experience in working in an environment that requires regular, scheduled deliverables

  • Ability to juggle multiple documents and work with a wide variety of source matter experts

  • Experience in a documentation team environment: working with content management systems, single sourcing, graphics, etc

  • Strong communication skills

  • Fluent English (adequate to native language proficiency)

In return, we offer you

Named one of the Top 50 Happiest Companies in America, we enable our employees to create a legacy in life through their work and support their development through people-centric learning, total rewards and personalized development planning programs.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.