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Job Information

Philips Marketing Insight & Analytics Manager - Communication Insights in Cambridge, Massachusetts

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In this role, you have the opportunity to

In order to support Philips business growth identify strategic communication insights needs driving Philips brand engagement and growthand sets priorities/agenda accordinglyto as input for engagement, communication & content strategy. Proactively share audience communication insights with Engagement Strategy Leaders to help them anticipate trends and needs and facilitate the creation ofpowerful and winning content & campaigns for new and existing products and solutions. Nurture a test and learn culture in our consumer and customer obsessed organization, while driving optimization and evidence-based marketing, content & campaign decision-making with experimentation. Drive increased adoption of communication insights in Marketing’s decision-making through the use of multiple communication tools/channels (i.e., presentations, newsletters, intranet, trainings and workshops) to drive consumer obsessions and data driven decision making. Collaborate with marketing leaders to drive understanding of the customer decision journeys and communication patterns by collaborating with other Centers of Excellence.Enable Philips business growth by world class Communication and Engagement Insights development capabilities and drive thought leadership and adoption of innovative (AI powered) research tools to drive for real time insight development.

You are responsible for

Communication Insight generation & delivery

  • Deliver qualitative and quantitative communication insights that lead to best in class marketing communications campaign & content delivery

  • Track marketing communication; creative and media effectiveness and recommend actionable routes for improvement

  • Leverage Marketing Data Analytics team for predictive analysis around communication effectiveness and efficiency insights

  • Provide communication intelligence briefings on competitors as part of the Competitor Intelligence war games and insights

  • Manage cross campaign databases of marketing communication research, ensuring high quality, consistency and standardization so as to allow a read across of different projects

  • Deliver cross campaign insights that enable Philips marketing communication teams that help teams continuously improve marketing communication

  • Interpreting of communication research and act as a sparring partner for marketing/communication teams

Capability building

  • Define measurement gaps, explore, evaluate and recommend new agile methodology solutions and continuously optimize existing methods

  • Improve methodology tool box to provide faster, deeper insights with higher ROI (lower costs) and ensure standardized approaches are used for communication testing and tracking that generate actionable insights, to understand the relevance and motivation of Philips and competitor communication with consumers and customers

  • Apply secondary sources such as the World Advertising Research Centre (WARC), IPA, ESOMAR amongst others and generate best practice case examples that drive improvement in marketing communications approach

  • Onboard new colleagues with the consumer testing framework to ensure smooth marketing process flow

To succeed in this role, you should have the following skills and experience

  • BSc/MSc degree in marketing, business, communication

  • 5+ years of relevant market research experience in quantitative and / or qualitative research. Proven skills in unearthing insights to drive communication strategy, campaign development including new business models and services.

  • Working experience in customer focused, complex, matrixed, multinational environment. Experience in HealthCare Industry is preferable

  • High affinity with AI powered consumer/ communication insight tools and engines, expertise andtechnical knowledge on emerging and innovative communication research techniques, and experimentation techniques

  • Broad and deep research experience across qualitative, quantitative and knowledge of how to apply agile research methods in the area of communication

In return, we offer you

We believe: We’re strong only when you are. We understand that work is only one part of your life. It’s why we offer a variety of innovative benefits and health programs to help you strong mentally and physically as you perform at work, and also manage life’s unexpected moments.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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