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Job Information

Philips Sales Engineer in Cambridge, Massachusetts


In this role, you have the opportunity to

Work with the sales, marketing, and engineering teams to communicate effectively the product’s core capabilities both internally and externally. You will also be able to provide system-level expertise while interfacing with client IT organizations and program-management stakeholders.

You are responsible for

  • Learning the technical architecture of how our software works, what fundamental problems it solves for our clients and in turn being able to communicate in simple terms how it brings value to the clients we serve

  • Working with sales and marketing to devise technical depictions and documentation of the product, technical architecture and/or any other technical material for use in a sales or account management capacity with clients and prospective clients

  • Acting as the liaison between sales/marketing and product to help articulate as well as differentiate how our products solve complex problems and use cases for prospective clients

  • Taking on the role of a go-to technical resource for the sales team to bounce questions pertaining to existing product capability and high-level scope of incremental enhancements customers are requesting

  • Serving as the point of contact for client IT and information security teams, responding to their requests for product security and risk assessments and maintaining knowledge repository of collateral that can be used for such requests

  • Thinking creatively and with a problem-solving mindset on how to navigate technical customer requests or objections when raised in a sales meeting

  • Managing the library of product demonstrations to ensure that the sales team has the most up-to-date product functionality and is equipped to speak to any new features or technical enhancements that will drive value for clients

You are a part of

The Patient Management Organization which offers healthcare systems an automated patient navigation platform with a mission to transform care delivery in the most cost-effective and effortless way possible. The team’s CareTours™ guide, track, predict, triage, and educate; delivering targeted intelligent interventions to drive care completion without demanding additional staff time. CareTours™ are proven to drive core operating metrics—reducing poor procedure preparation, unnecessary office visits, and cancellations and lost slots, all while delighting patients with a seamless experience.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s Degree in Marketing, Business Administration or related field required

  • 4+ years’ experience in the technology industry

  • Demonstrated ability to learn and speak to technology and technical aspects of a SaaS product

  • Excellent communication and presentation skills

  • Demonstrated problem solving

  • Experience in Healthcare, HIPAA, and medical record integrations a plus

In return, we offer you

A dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.