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Job Information

Philips Customer Project Manager, Connected Care - Canada (Contract) in Canada - Remote Based, Ontario


Job Title

Customer Project Manager, Connected Care – Canada (Contract)

Job Description

We are in search for a dynamic Customer Project Manager to provide support to our Connected Care business. This role is based in our Markham Corporate office. This is a contract position until January 2021.

The Philips Healthcare Connected care business serves the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum.

In this role, you will have the opportunity to

Your role as Customer Project Manager is to manage multiple patient monitoring system and/or therapeutic care implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will also be responsible for leading a clinical and technical team for each project, to ensure successful customer experience and adherence to the defined statement of work.

You are responsible for (but not limited to):

Developing project plans; inclusive of the following elements, utilizing the Philips Project Management Methodology:

  • Comprehensive WBS (work breakdown structure),

  • Change Management Plan

  • Communication Plan

  • Risk Management Plan

  • Stakeholder Analysis and

  • Resource Management Plan

  • Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or points of contact

  • Responsible for effectively communicating with all project stakeholders, and third party vendors.

To succeed in this role, you will have the following skills and experience:

  • Bachelor’s Degree required, or an equivalent combined experience/education in the areas of: Clinical or Computer Science, Information Technology, Project Management

  • Knowledge and experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare IT, Patient Monitoring).

  • Certification in Project Management preferred (PMP or Masters Certificate in Project Management)

  • Excellent Organization skills

  • LEAN Certification is an asset

  • Strong leadership skills to effectively manage and lead multiple projects concurrently

  • Effective communication skills both verbally and in writing, in local language as well as English

  • Ability to demonstrate effective influential leadership across all project resources/stakeholders

  • Strong negotiation skills

  • Ability to deliver highly satisfied customer experiences

  • Demonstrated proficiency in the use of MS Project and other standardized Project Management tools and documentation.

  • Must be comfortable with travel up to 50% of the time

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .


Philips Electronics Ltd is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

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