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Job Information

Philips Service Sales Specialist in China - Home Based, China


In this role, you have the opportunity to

Lead a team to achieve service-sales business target, maintain and enlarge customer satisfaction in assigned territory. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business.

You are responsible for

  • Manage a team to achieve service sales target and maintain customer satisfaction and loyalty.

  • Promote service products to achieve annual AOP target, including service contract, POS, X-ray tube, system spare part, paid job, system lifecycle products and other related service products.

  • Monitor and collect account receivable on a time basis

  • Build up and improve customer relations and explore potential business opportunities

  • Improve service contract penetration rate, service conversion rate and renewal rate

  • Cooperate with ASP, service channel and other service dealer to maintain region service market.

  • Effectively implement marketing & sales strategies and activities to fulfill business objectives in terms of sales revenue, growth rate and improvement of contract and overall service margins

  • Cooperate with service delivery team, commercial team and marketing team to enhance and protect Philips brand for long-term business growth

  • Cooperate with commercial sales team to enhance KA & VIP customer relationship

  • Other tasks assigned by team & company

You are a part of

  • Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery and business growth. You will report to Taiwan Service Leader and cooperate with modality sales, engineer& other services related teams.

To succeed in this role, you should have the following skills and experience

  • Bachelor or above degree in a medical, engineering or business discipline.

  • Sound knowledge of medical equipment service business, over 10 years progressive sales/ marketing or services experience strongly preferred.

  • Over 2 years of team management experience.

  • Good communication and negotiation skills

  • Proven track record in business sales role.

  • Positive attitude, hard work, self-motivated, open-mind, and ownership

In return, we offer you

A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.