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Philips Quality Assurance Intern in Ciudad de Panama, Panama

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Are you currently a student ready for an internship experience? Are you looking for a role in which you can make a difference and improve people's lives? At Philips, we have extraordinary challenges to offer you.

In this role, you have the opportunity to

Work in a dynamic environment, contributing to projects with real impact on the lives of people around the world and together with colleagues from different cultures and specialization areas, you will be given the responsibility, space and support to develop and grow in unexpected ways.

You are responsible for

  • Review of the quality of service work orders performed by field service engineers;

  • Evaluate if the information within each service call is complete;

  • First level review of possible incidents, along with ensuring that every report complies with regulatory authorities;

  • Escalate necessary investigations to the factory where each product is produced;

  • Assign codes according to the problem reported by customers.

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You are a part of

Quality and Regulatory team responsible for reviewing the maintenance service calls for medical devices for 2 reasons:

To ensure a quality record, meaning that all the data elements are present in the record. Our objective is to have accurate and complete information. To do an assessment of hazard or harm using the information contained within the record. This is to determine if this issue has harmed a patient or user or if it likely to cause or contribute to death or serious injury to a patient or user if it recurs.

To succeed in this role, you should have the following skills and experience

  • Preferably coursing a Science or Technology degree

  • Strong analytical capacity and critical thinking

  • Highly proactive

  • Eager to work in group

  • Responsible personality

  • Knowledgeable in Microsoft Office, particularly in Excel

  • Skillful with data management

  • Advanced dominion of English

  • Portuguese preferable but not required

  • Availability to work 6 hours a day.

In return, we offer you

In order to develop your full potential, we will offer you the flexibility, encouragement and opportunities to keep you inspired and engaged. After all, working at Philips is more than a job. It is an experience full of amazing moments that will transform you in a lasting and positive way, since together we can improve the world.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips, visit our Career Site at http://www.philips.com/carreras , where you can read stories from our employees. Once there, you can also learn about our recruitment process at https://www.careers.philips.com/latam/es/recruitmentprocess , or find answers to some of the frequently asked questions at https://www.careers.philips.com/latam/es/faq .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

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