In this role, you have the opportunity to
Providing operational support covering the Installed Base and Contract Management functions.
You are responsible for
Create service contracts in the system management system based upon a signed contract quote;
Add the agreed contract features relevant for appropriate services execution, pricing and billing information;
Connect the correct Installed Base Product;
Renew the contracts based on signed quote or renew the contract based on the original quote in case of silent renewal agreement with the customer;
End the contract upon request from customer or per internal reason;
Create contract amounts via credit note if necessary;
You are a part of
A leading health technology company with a multinational workforce of approximately 77,000 employees and globally present with sales and services in more than 100 countries worldwide.
To succeed in this role, you should have the following skills and experience
Bachelor’s degree in business or related field, highly desirable or equivalent experience;
Basic knowledge of SAP
A minimum of related experience in Customer Service
In return, we offer you
In order to develop your full potential, we will offer you the flexibility, encouragement and opportunities to keep you inspired and engaged. After all, working at Philips is more than a job. It is an experience full of amazing moments that will transform you in a lasting and positive way, since together we can improve the world.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html , or find answers to some of the frequently asked questions at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg .