Philips Sales Support, Clinical Specialist - Image-Guided Therapy Devices, Peripheral (Cleveland) in Cleveland, Massachusetts

The Clinical Specialist is responsible for providing clinical expertise to our customers and Sales Teams in order to drive demand and accelerate the sales process through product education and training. This person will add value to the sale process, assist in developing a highly knowledgeable customer base and help bring new products to market in a timely fashion that meets the needs of our customers.

KEY AREAS RESPONSIBILITIES:

Drive demand for Philips Volcano products:

  • Conducts formal product presentations to high-level clinical decision makers and physicians within the hospital, OBL and/or clinical setting.

  • Increases awareness of the clinical application of Philips IGT-D products within Hospital, OBL / and or clinical setting by recruiting physicians and staff to attend local, regional and national training programs.

Support the commercial efforts of the Sales Team :

  • Provides ongoing clinical education and case support to customers.

  • Works with Territory Managers, Area Business Managers and Regional Sales Managers in identifying profitable targets and closing new business.

Provide clinical input and customer feedback to the Field Sales and Marketing teams:

  • Support the evaluation of new products and provide clinical feedback to marketing and sales.

  • Provides primary clinical training and education to customers. Assists in disseminating technical product information to customers. Assists in the development and execution of regional hospital staff training courses

  • Provides ongoing support for company-sponsored clinical/marketing trials and registries

BEHAVIORS:

  • Networks extensively within the assigned accounts.

  • Ensures that the Company relationship is indispensable and irreplaceable to the customer.

  • Requires cultural sensitivity within a diverse work environment.

  • Maintains knowledge of customer’s long-term goals, objectives, and business strategies.

  • Engages customers in new product and service development initiatives.

  • Drives the customer organization toward mutually agreed upon clinical / technical standards.

  • Provides customer insight to positively impact the strategic plan and product development.

  • Increases credibility and brand awareness in the marketplace.

  • Sets a standard of ethics and excellence in alignment with the Philips General Business Principles.

  • Acts as an ambassador of professional standards.

TECHNICAL KNOWLEDGE AND SKILL:

  • Bachelor's degree preferred

  • Requires experience and license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS

  • 5-7 years clinical experience in hospital setting

  • Strong interpersonal, verbal and written communication skills.

  • Excellent planning and organizational, project management and time management skills.

  • Ability to pass on product knowledge and proper application of products to Customers

  • Ability to develop product positioning strategies in conjunction with Account Managers.

  • Exceptional verbal, written and presentation skills.

  • Ability to determine customer needs and communicate needs to Field Sales and Marketing Teams

  • Ability to work well with other disciplines in a team environment

  • Proficient in Microsoft Office Suite

KEY INTERNAL AND EXTERNAL STAKEHOLDERS:

Internal Stakeholders

  • Regional Sales Managers

  • Zone Vice Presidents – Sales

  • Territory Managers

  • Account Managers

  • Sales Operations

  • Customer Service

  • Field Service Team

  • Marketing Segment Leaders

External Stakeholders

  • Physicians / Clinical Staff / Procurement/ Finance

  • Industry Partners

In this role, you have the opportunity to:

Achieve field sales objectives through servicing current accounts and customers. Your primary responsibility is to train physicians and staff on the Philips Image-Guided Therapy products and services in an assigned US territory. You will also assist your regional Territory Manager in advancing revenue and market position consistent with company goals. By doing this, you will achieve deep and thorough account penetration and develops new target accounts.

You are responsible for:

  • Achieve field sales objectives through servicing current accounts and customers

  • Builds solid customer relations by interfacing directly with customers including hospital physicians, Catheter Laboratory personnel, training/education, research, and business office staff

  • Delivers educational programs, product and procedural competencies

  • Supports marketing related trade shows and vendor/hospital fairs

  • Drive disposable usage and train new users

  • Provides primary clinical training and education to customers. Assists in disseminating technical product information to customers. Assists in the development and execution of regional hospital staff training courses

  • Keeps abreast of new products in the market and of current and future Company products

  • Provides ongoing support for company-sponsored clinical/marketing trials and registries

  • Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements

  • As necessary, performs other duties as required

You are a part of:

The industry leader in image guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate and more personal.

To succeed in this role, you should have the following skills and experience:

  • Requires experience and license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS

  • Bachelor's degree a plus

  • Requires 3+ years direct experience in a hospital setting

  • Knowledge of computer applications (i.e.: Microsoft Word, Excel) required

  • Knowledge of proper English usage, grammar, spelling, vocabulary and of generally accepted office practices, and procedures

  • Working knowledge of office equipment (printers, copiers, faxes, multi-line phones, etc.)

  • Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties including Company management and outside business associates

  • Strong attention to details

  • Ability to represent the Company at professional and business functions in a competent manner

  • Excellent analytical, training and motivational skills

  • Excellent advocacy and persuasive skills

  • Ability to maintain confidentiality

  • Ability to exercise independent judgment consistent with department guidelines

  • Ability to work under pressure

  • Ability to maintain a professional image

In return, we offer you:

This position offers you the opportunity to play a vital role in the success of the Philips Image Guided Therapy business. For Sales and Operations professionals, the rewards for working at Philips are huge. You operate at the heart of a worldwide company that continues to transform itself, to become ever more market-driven and consumer-focused.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

#LI-PH1

INDSales1

Sales Support, Clinical Specialist – Image-Guided Therapy Devices, Peripheral (Cleveland)

In this role, you have the opportunity to:

Achieve field sales objectives through servicing current accounts and customers. Your primary responsibility is to train physicians and staff on the Philips Image-Guided Therapy products and services in an assigned US territory. You will also assist your regional Territory Manager in advancing revenue and market position consistent with company goals. By doing this, you will achieve deep and thorough account penetration and develops new target accounts.

You are responsible for:

  • Achieve field sales objectives through servicing current accounts and customers

  • Builds solid customer relations by interfacing directly with customers including hospital physicians, Catheter Laboratory personnel, training/education, research, and business office staff

  • Delivers educational programs, product and procedural competencies

  • Supports marketing related trade shows and vendor/hospital fairs

  • Drive disposable usage and train new users

  • Provides primary clinical training and education to customers. Assists in disseminating technical product information to customers. Assists in the development and execution of regional hospital staff training courses

  • Keeps abreast of new products in the market and of current and future Company products

  • Provides ongoing support for company-sponsored clinical/marketing trials and registries

  • Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements

  • As necessary, performs other duties as required

You are a part of:

The industry leader in image guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate and more personal.

To succeed in this role, you should have the following skills and experience:

  • Requires experience and license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS

  • Bachelor's degree a plus

  • Requires 3+ years direct experience in a hospital setting

  • Knowledge of computer applications (i.e.: Microsoft Word, Excel) required

  • Knowledge of proper English usage, grammar, spelling, vocabulary and of generally accepted office practices, and procedures

  • Working knowledge of office equipment (printers, copiers, faxes, multi-line phones, etc.)

  • Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties including Company management and outside business associates

  • Strong attention to details

  • Ability to represent the Company at professional and business functions in a competent manner

  • Excellent analytical, training and motivational skills

  • Excellent advocacy and persuasive skills

  • Ability to maintain confidentiality

  • Ability to exercise independent judgment consistent with department guidelines

  • Ability to work under pressure

  • Ability to maintain a professional image

In return, we offer you:

This position offers you the opportunity to play a vital role in the success of the Philips Image Guided Therapy business. For Sales and Operations professionals, the rewards for working at Philips are huge. You operate at the heart of a worldwide company that continues to transform itself, to become ever more market-driven and consumer-focused.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

#LI-PH1

INDSales1