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Philips Solution Consultant, Software Solutions for Patient Care in Dubai, United Arab Emirates


In this role, you have the opportunity to

Work on the cutting edge of Healthcare and technology in a fast growing, dynamic international organization. As our new Solution Consultant, you add value to our interoperability solutions that improve the quality of people’s live!

The primary purpose of the Solution Consultant is to support the sales team, by providing advice, designing solutions, working with customers and business partners, and supporting sales efforts through product demonstrations, RFP responses and commercial quotes. You will meet our customers and prospects in the Middle East and Turkey region.

You are responsible for

  • Providing solution designs and detailed answers to requirements specified in internationally-oriented RFI (Request for Information) or RFP (Request for Proposal) documents;

  • Working closely with business partners to answer tenders;

  • Delivering product presentations and demonstrations and support customer events (e.g. tradeshows)

  • Providing first-line technical support for software evaluations and/or pilot projects and support delivery of (new) product proposition to pilot customers;

  • Working with customers to gather feedback on new solution deliveries;

  • Performing market surveillance and developing detailed understanding of competitive offerings to position Forcare’s competitive advantages.

  • Acting as Account Manager to manage the relationship with assigned accounts;

  • Ensuring continuity of the relationship with the accounts and operating at the highest level in the accounts’ organizations, but also facilitating the executive level interfaces between the company and the accounts if necessary.

You are a part of Forcare International Team. In 2017 Royal Philips at , a global leader in health technology acquired Forcare at , a leading innovator in open-standards-based interoperability software solutions for fast and flawless data flows between medical systems and information sources at the departmental and enterprise levels, as well as Health Information Exchanges (HIEs) across health systems.

Forcare and its team provide highly complementary capabilities for Philips, and enable Philips to deliver more effective, seamlessly integrated informatics solutions that improve clinical workflow, enhance patient care and optimize enterprise management.

This enables healthcare professionals to provide high quality care in a more efficient way.

Forcare is active in markets in Europe, Middle East, APAC and the Americas, enjoying a growing international customer and employee footprint. Recently acquired by Philips, Forcare’s ambition is to grow at an accelerated pace in the coming years and seize the global increase in demand for interoperability and standardization in digital health care. From a career perspective, the merge with Philips will bring even more career opportunities to our employees.

As Solution Consultant, you report directly to the Manager Solution consultant International and work closely with Strategic Key Account Manager, Middle East and Turkey Market on daily basis.

To succeed in this role, you should have the following skills and experience

  • Bachelor or academic degree, technical, business or medical focused;

  • Experienced technical professional in complex IT solutions (preferably healthcare), with 3+ years overall work experience;

  • Strong consultative skills, experienced in providing functional and technical support and advice.

  • Knowledge of medical concepts and terms, and experience with “interoperability standards” such as IHE, DICOM and HL7 is preferable;

  • Excellent oral and written communication skills in English is a must;

  • Experience working in international team settings, especially for tender procedures;

  • Ability to learn things quickly and deliver accurate results;

  • Ability to keep overview in complex situations with competing requirements and pressures and prioritize your activities;

  • Willing to travel around 20% of the time.

In return, we offer you

Working on the cutting edge of technology and healthcare and the opportunity to make lives better, every day. What we offer besides the usual package, is an open workspace full of smart and pragmatic people with a straightforward communication style. The environment is small enough for you to be recognized for your achievements, yet the company is big enough to offer opportunities also outside the Netherlands. We look honestly at ourselves and try to learn from our mistakes. There is good coffee, regular chocolate and a communal lunch for all employees including the Management team.

We welcome you to a challenging, innovative environment with great opportunities for you to explore!

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Life at Philips is an opportunity for personal and professional growth. And a journey into the unexpected; our people often experience moments when their lives and careers come together in meaningful ways .

In addition to being purpose-driven, we deeply believe in equality and that our people should be a reflection of the society and countries in which we operate. So we value our people in all aspects of diversity, whether generational, gender, experience, ethnicity, race, sexual orientation, ability, nationality, or other aspects. We believe that a flexible and inclusive culture invites a full spectrum of ideas, opinions, and experiences, and strive to create it wherever possible.

To find out more about what it is like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at http://www.usa.phttps:/ . Once there, you can also learn about our recruitment process at or find answers to some of the frequently asked questions at .