Philips Tender and Quote Specialist in Egypt - Home Based, Egypt

  • Quote Specialist:

  • Answer customer calls and register them in the service management system.

  • Create service work orders.

  • Manage the progress of the customer call and escalate if service levels are in danger. Time & Material (T&M) quote creation

  • Create a T&M quote based on requested services from a customer.

  • Send the approved T&M quote to the customer. Order Closure

  • Manage work in progress by reviewing the status of all service work orders and take appropriate actions to push service work orders to the next status.

  • Review the service work order when it has the status Accepted.

  • Follow up until Time & Material Invoice issued.

Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Philips Africa comprises all 54 countries of Africa, from the Cape to Cairo, and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg, South Africa and it has a direct presence in four other African countries, in the cities of Accra, Casablanca, Cairo and Nairobi.

Currently we have the opportunity for a Tender and Quote Specialist to join our team in Cairo, Egypt and be responsible for Responsible for executing all operational activities for Time and Material.

You will report to the CCC/CS Manager North East Africa

In this role, you have the opportunity to

  • Perform, as an experienced specialized Quote Support Officer, assignments that require broad consultation of specialists to get a clear view on WHAT has to be delivered and complex analysis of the available quoting data in order to decide HOW to best carry out the assignment.

  • Find solutions by involving quoting data from multiple resources using Root Cause Analysis.

  • Take initiative and identifies problems in actual way of working, formulates alternatives and recommendations.

  • Develop and introduce new quoting support sub-processes and improves existing processes.

  • Initiates & runs small quoting support improvement projects.

  • Act as an informal resource or (functional) supervisor for less experienced colleagues.

Quote Specialist:

  • Answer customer calls and register them in the service management system.

  • Create service work orders.

  • Manage the progress of the customer call and escalate if service levels are in danger.

Time & Material (T&M) quote creation

  • Create a T&M quote based on requested services from a customer.

  • Send the approved T&M quote to the customer.

Order Closure

  • Manage work in progress by reviewing the status of all service work orders and take appropriate actions to push service work orders to the next status.

  • Review the service work order when it has the status Accepted.

  • Follow up until Time & Material Invoice issued.

To succeed in this role, you should have the following skills and experience:

  • Bachelor’s Degree (in business administration or finance back ground).

  • 3+ years’ experience in public quote and tenders (medical devices and equipment preferred)

  • Self-driven and pro-active, with very good communication skills and customer attitude

  • Developed analytical thinking skills with an eye for detail

  • Computer literacy essential and experience in MS office applications

  • Fluent in English, verbal and written in addition to local language

In return, we offer you a path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .